50 - Sample FBR Franchisee Satisfaction Reports
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Molly Wally<br />
annual comparison<br />
++ + +/- - - -<br />
Core Values<br />
Trust<br />
Responses<br />
FSI<br />
June 2012<br />
June 2013<br />
40 46 8 4 3 171 79.2<br />
34 47 8 6 4 178 75.1<br />
Respect<br />
June 2012<br />
June 2013<br />
43 45 8 1 3 173 80.9<br />
36 44 12 5 3 179 75.8<br />
Honesty & Ethics<br />
June 2012<br />
June 2013<br />
55 36 6 1 2 172 85.0<br />
46 40 8 3 3 179 80.4<br />
Cares About Success<br />
June 2012<br />
June 2013<br />
44 42 10 2 3 171 80.4<br />
37 42 12 3 7 180 74.7<br />
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