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Corporate Governance and Access to Finance - ESBG

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Some examples of the relevance of the access <strong>to</strong> finance objectives in theperformance contract are the following 39 :n Under the Non-financial indica<strong>to</strong>rs category, one objective is theintroduction of deposit collection through mobile phone services.n Related <strong>to</strong> Operations, the objectives are <strong>to</strong> increase the deposit baseby 30 percent <strong>and</strong> the number of cus<strong>to</strong>mer accounts by 19 percent.In both cases, this growth will be driven by introducing an efficientdelivery system; removing maintenance <strong>and</strong> ledger fees, developingmarket led products, <strong>and</strong> savings <strong>and</strong> financial literacy educationcampaigns.n For 2009 KPOSB has also the objective of introducing two newproducts <strong>and</strong> 50 new Points of Sale (POS).For more information on Kenya Post Office Savings Bank (Postbank)please visit their website: www.postbank.co.ke.Table A.2.Performance evaluation criteria, criteria weights <strong>and</strong> performancetargets for year 20092008 2009CRITERIA UNITS WGT (%) 2006 2007 Prov TargetsOPERATIONS1) Deposit base Kshs (Billion) 8 10,78 11,539 11,757 15,2922) Cus<strong>to</strong>mers’ accounts Number (Million) 6 1,090 1,280 1,295 1,5443) Product range Number 5 11 13 18 204) Compliance withthe approved budget % 3 N/A N/A N/A 100%5) Project Implementation:a) Timeliness % 2 100% 100% 100%b) Quality % 1.5 100% 100% 100%c) Relevance % 1.5 100% 100% 100%d) Cost Efficiency % 1.5 100% 100% 100%e) Completion Rates % 1.5 100% 100% 100%SUB-TOTAL 3039 An example for the Operations sections is included below.128

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