But there is a certain risk that the reforms, if applied universally, couldlead <strong>to</strong> a move back in the financial inclusion process. It is important indesigning the reforms <strong>to</strong> keep in mind what went wrong. Segments orinstitutions that did not fail do not need <strong>to</strong> be repaired. And financialinclusion objectives need <strong>to</strong> be pursued with determination, avoidingputting them aside by the trend <strong>to</strong> emphasise financial stability.4.3. The double bot<strong>to</strong>m line of WSBI membersSavings banks are by far the largest representatives of “double bot<strong>to</strong>mline”institutions that explicitly target unbanked <strong>and</strong> underservedcus<strong>to</strong>mers. According <strong>to</strong> WSBI estimates, these “double bot<strong>to</strong>m-line”institutions provide around 1.4 billion accessible accounts acrossdeveloping <strong>and</strong> transition economies, three quarters of which (some1.1 billion accounts) come from savings banks 18 .Since 2004, WSBI has published three reference papers 19 related <strong>to</strong><strong>Access</strong> <strong>to</strong> <strong>Finance</strong>. They show the important role savings banks play in theprovision of financial services: savings, payments, credit <strong>and</strong> <strong>to</strong> a lesserextent, insurance; how large their distribution networks are, <strong>and</strong> howclose is the relationship with their cus<strong>to</strong>mers.All the above has led savings banks <strong>to</strong> become a reference in their natureas “double-bot<strong>to</strong>m line” financial institutions. Savings banks have longproved that it is possible <strong>to</strong> ensure long-term sustainability of the institutionwhile facilitating <strong>Access</strong> <strong>to</strong> <strong>Finance</strong>, <strong>and</strong> that outreach does not have <strong>to</strong>be attained at the expense of profitability. Previous research by WSBI hasidentified, as a critical fac<strong>to</strong>r in maintaining the balance between bothobjectives, the ability <strong>to</strong> keep unit costs under control, which is closelyrelated <strong>to</strong> having products that are simple <strong>to</strong> underst<strong>and</strong> <strong>and</strong> <strong>to</strong> run <strong>and</strong>that allow for certain profitability even without high volumes.18 Perspectives 52, September 2006 Savings banks <strong>and</strong> the double bot<strong>to</strong>m line – A profitable<strong>and</strong> accessible model of finance, www.wsbi.org/uploadedFiles/Publications_<strong>and</strong>_Research_(<strong>ESBG</strong>_only)/Perspectives%2052.pdf.19 WSBI Perspectives 49, <strong>Access</strong> <strong>to</strong> <strong>Finance</strong> – What does it mean <strong>and</strong> how do savings banksfoster access, January 2006; WSBI Perspectives 52, Savings Banks <strong>and</strong> the Double Bot<strong>to</strong>mLine – A profitable <strong>and</strong> accessible model of finance, September 2006; WSBI Perspectives56, Who are the Clients of Savings Banks – A poverty assessment of the clients reached bysavings banks in India, Mexico, Tanzania <strong>and</strong> Thail<strong>and</strong>, April 2008, accessible fromwww.wsbi.org/template/content.aspx?id=3678.68
The following table shows how the WSBI members under study promotefinancial inclusion with three different activities: density of their branchnetwork (proximity banking), special products for underservedpopulation, <strong>and</strong> innovative products.Table 7. <strong>Access</strong> <strong>to</strong> <strong>Finance</strong> in the five selected Case StudiesProximity BankingSpecial productsfor unbanked populationOther products<strong>and</strong> servicesGermanyYes, present even in lessdeveloped regions.Yes, evolved gradually<strong>to</strong> adapt <strong>to</strong> changingcus<strong>to</strong>mers’ needs.Branches for young people;financial education atschools; special personalizedattention for the senior;microlending for the longterm unemployed.KenyaOperates through the postalnetwork. Agreement withM-PESA <strong>and</strong> other ATMs.Low requirements <strong>to</strong> openan account (zero minimumbalance in some cases).Enrolled in the Bill &Melinda Gates FoundationProgram aimed at doublingthe number of accounts forpoor people in five years.PeruAgreements with Agents<strong>and</strong> Banco de la Nacion,a public bank with presencein rural areas.Innovative in their produc<strong>to</strong>ffering (microfinancetechnologies).In cooperation with the IDB,mortgage loan program thattargets home purchaseswith moderate income.PhilippinesLimited, only 25 branches(no access <strong>to</strong> post officebranches).Some products: micro -finance, remittances, <strong>and</strong>SME finance, in particularin the transport sec<strong>to</strong>r.Financial educationprogramme.SpainYes, 56% market share.(provision of credit).Cajas the only financialinstitution in 14% ofSpanish municipalities.Yes: remittances services,pledged loans.Microcredits through ObraSocial. Commitment withfinancial education.Source: Own elaboration. Afi, Analistas Financieros Internacionales.69
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BoxesBox 1. German Sparkassen 27Box
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EXECUTIVE SUMMARYBackground and obj
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nnAccess to Finance in enshrined in
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Chart A.Corporate Governance, Acces
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nThe study also shows that Corporat
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Figure A.2. Corporate Loans Market
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Financial education is also an impo
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Corporate GovernanceKPOSB is wholly
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Among the initiatives that the gove
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Related to the concession of credit
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OPERATIONS1. Deposit Base: It was p
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Corporate GovernanceThe Central Ban
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To address the problem of capital,
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Financial inclusion ranges very hig
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CASE STUDY 4:SPANISH SAVINGS BANKS
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The uniform financial regulation of
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Figure A.3. Governing Bodies - Span
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The web-based tool www.rededucacion
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On the liability side, CMAC offer m
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A specificity of CMAC is that the m
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Table A.3.MissionMissionCMAC AREQUI
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As of September of 2009, the twelve
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Furthermore, the consensus culture
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ANNEX 3: QUESTIONNAIREQUESTIONI. Ge
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ANNEX 4:THE HONOHAN INDEX 43COMPOSI
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COMPOSITE MEASURE OF ACCESS TO FINA
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ANNEX 5:QUANTITATIVE RESULTSCountry
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Overall Corporate Governance IndexO
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REFERENCES- Andrianova, S., Demetri
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- FSD Kenya (2009), Financial Secto
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- World Bank (2006) The Role of Pos
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WSBI - ESBG - The Global Voice of S