Highway Maintenance Response Time Standards

Attachment B:MAINTENANCE RESPONSE TIME SURVEY – SUMMARY TABLEAASHTO RESEARCH ADVISORY COMMITTEE LISTSERVWisconsin Department of Transportation – December 6, 2004Sign repair: regulatorynon-criticalBritish Columbia: maximum time from the time the deficiency was detected by orreported to the contractor, within which the contractor must complete the cleaning,resetting, repair and/or relocation of sign systems and pickets-* Delineators and pickets – 24h on Summer Highway Classification 1 and 2 highways.Also see Attachment C: B.C.- Sign System Maintenance.New Jersey: 2h.Rhode Island: 24h to replace a missing sign.Sign repair: advisoryTraffic signalknockdown ormalfunctionPavement washoutBridge damage ormalfunctionPavement blow-upTraffic crash attenuatorrepairIndiana: technician to be at location within 2h of notification. Intersection to be "secured" ortotal maintenance completed before technician leaves.Maine: desired 24h repair for traffic signals. If the issue is severe enough, problem isaddressed upon being informed of it.New Jersey: 2h.Rhode Island: immediate response during work hours. After hours, crews called torespond have 15m to call HQ; mtc. forces then have 45m +/- to address problem.Virginia: response time for traffic signal failure about 2.5h; in the most severe situationsrepairs are usually made, even though they may be temporary, within 12 hours.West Virginia: mtc. crew can depart Charleston within an hour of being called out, on a24x7 basis.British Columbia: contractor must perform flood control and washout response inaccordance with the following maximum response times-(i) Washouts completely cutting a highway and isolating a community – 45m onSummer Highway Classification (SHC) 1 and 2 highways.(ii) Washouts completely cutting a numbered route or main highway other than thosecovered by (i) – 1.5h on SHC 1 and 2.(iii) Washouts cutting one or more lanes of a highway – 4h on SHC 1 and 2.Also see Attachment C: B.C.- Flood Control and Washout Response.New Jersey: 2h.British Columbia: contractor must-* immediately, from the time the damage was detected by or reported to the contractor,notify the Province of any damage to any structure, so that the Bridge StructuralEngineer may make an inspection;* start installation of temporary barriers or railing placements within 24h from the timethe damage was detected by or reported to the contractor.Also see Attachment C: B.C.- Structure Damage Response.New Jersey: 2h.Rhode Island: immediate response during work hours. After hours, crews called torespond have 15m to call HQ; mtc. forces then have 45m +/- to address problem.Virginia: Contract: mitigate immediately. If badly damaged, repair or replace within twodays. Damaged but functional, repair or replace within one week.British Columbia: maximum time from the time the deficiency was detected by orreported to the contractor, within which the contractor must complete the cleaning,resetting, repair and/or relocation of sign systems and pickets-* Direction [guide] – 2d on Summer Highway Classification (SHC) 1 and 2 highways.* Information – 2d on SHC 1 and 2.* Service and attraction – 2d on SHC 1 and 2.* All other signs – 7d on SHC 1 and 2.Also see Attachment C: B.C.- Sign System Maintenance.New Jersey: next business day for other outages such as green light out. Red lamp outresponse depends on what redundancy exists at the intersection. If there are fourheads at the intersection and one is out, generally it can wait until the next businessday.Indiana: impact attenuator maintenance should be completed within five working days ofnotification.