Inspiring Leadership in Immigrant Communities - ILRC

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Inspiring Leadership in Immigrant CommunitiesJanuary 2003HOW DO YOU PERSUADE THE INS, A SCHOOL OR ANY OTHER INSTITUTION TO DOWHAT YOU WANT?WHAT ARE SOME OF THE KINDS OF ARGUMENTS YOU MIGHT HAVE ON YOURSIDE?Some possible answers: Morally right, sympathetic position or client, fear of publicity, the mediaattention, numbers of people, media, community support, powerful politicians or othercommunity leaders, the law on your side.3. When to Use the PowerUse questions such as those listed below to elicit information about how and when to use thetypes of power discussed above.IF YOU HAD SOME OF THE KINDS OF POWER WE JUST DISCUSSED, WHEN WOULDYOU USE THEM?WOULD YOU USE THEM IN EVERY INSTANCE? IF NOT, HOW WOULD YOU DECIDEWHEN TO USE DIFFERENT THE KINDS OF POWER?Some possible answers: Whenever you have very sympathetic circumstances; cases; maybe whenyou need a complete change in the policies of an institution you would use some tactics, andwhen you just need a change affecting one individual from the community you would use others;when the law is on your side you might want to use some tactics, and when it isn’t on your sideuse other tactics. Give examples where appropriate and needed.)4. Who can be a negotiator?WHO MIGHT NEED TO DO THE NEGOTIATING?Some possible answers: legal advocates (paralegals, accredited representatives, lawyers andother legal workers), community leaders, bosses, friends, neighbors, other powerful people likepoliticians.5. Preparation for NegotiationAsk questions to elicit responses about how to prepare for a negotiation session both as anadvocate and as someone negotiating on his or her own behalf.IF YOU, AS AN ADVOCATE, WERE GOING TO NEGOTIATE AN ISSUE FOR SOMEONEELSE OR FOR A GROUP OF PEOPLE, WHAT WOULD YOU DO TO PREPARE FOR THENEGOTIATION?Some possible answers: meet with affected groups of people from community to discuss options,find out about the decision-maker with whom you need to negotiate, check to see if the law is on7-3
Inspiring Leadership in Immigrant CommunitiesJanuary 2003your side, analyze what the other side’s position will be, write notes about the argument you willmake and practice making the argument, practice in front of others6. Tips for Good NegotiationsDo a quick brainstorm on other tips for successful negotiations. By brainstorm, we mean anunedited discussion that allows people to suggest answers and someone writes them down for allto view.WHAT TIPS COULD YOU GIVE TO SOMEONE ABOUT NEGOTIATING?WHAT ATTITUDE SHOULD THEY GO IN WITH?WHAT STYLE OF COMMUNICATION DO YOU THINK IS MOST EFFECTIVE WHENNEGOTIATING? FOR EXAMPLE, IS IT BEST TO BE FORMAL OR INFORMAL,PLEASANT OR GRUFF, FIRM OR EASY?DO YOU THINK YOUR STYLE OF COMMUNICATION SHOULD CHANGE DEPENDINGON THE TOPIC AND PEOPLE WITH WHOM YOU ARE NEGOTIATING? IF SO, HOWSHOULD YOU STYLE CHANGE?ARE THERE ANY THINGS THAT NEGOTIATORS SHOULD REMEMBER TO DODURING THE NEGOTIATION SESSION?Some possible answers: take notes, note the name of the person with whom you are negotiatingIF THE PERSON SAYS NO, WHAT DO YOU DO?Some possible answers: see if he or she really means “No,” refuse to accept “No” as an answerin your mind, ask to speak to a supervisor, continue negotiating with people higher up the chainof command, write a letter about what happened to other powerful people, conduct a mediaevent to educate the community about the issue§ 7.4 Negotiation PresentationThe trainer should give the participants as much information as possible about negotiating. Tellthe participants that you will now be discussing “Tips for a successful negotiation andnegotiation strategies.Tips for a Successful Negotiation1. Target the right personWhen dealing with bureaucracies, you can save a lot of time if you first find out exactly who hasthe power to make the decision that you want. You can waste weeks trying to get through to one7-4
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