Logix5000 Controllers General Instructions - SLAC Confluence

Rockwell AutomationSupportRockwell Automation provides technical information on the web to assist youin using its products. At http://support.rockwellautomation.com, you can findtechnical manuals, a knowledge base of FAQs, technical and applicationnotes, sample code and links to software service packs, and a MySupportfeature that you can customize to make the best use of these tools.For an additional level of technical phone support for installation,configuration and troubleshooting, we offer TechConnect Support programs.For more information, contact your local distributor or Rockwell Automationrepresentative, or visit http://support.rockwellautomation.com.Installation AssistanceIf you experience a problem with a hardware module within the first 24hours of installation, please review the information that's contained in thismanual. You can also contact a special Customer Support number for initialhelp in getting your module up and running:United States 1.440.646.3223Monday – Friday, 8am – 5pm ESTOutside UnitedStatesPlease contact your local Rockwell Automation representative for anytechnical support issues.New Product Satisfaction ReturnRockwell tests all of its products to ensure that they are fully operationalwhen shipped from the manufacturing facility. However, if your product isnot functioning and needs to be returned:United StatesOutside UnitedStatesContact your distributor. You must provide a Customer Support casenumber (see phone number above to obtain one) to your distributor inorder to complete the return process.Please contact your local Rockwell Automation representative forreturn procedure.Back CoveröPublication 1756-RM003I-EN-P - January 2007 705 PN 953014-68Supersedes Publication 1756-RM003H-EN-P - May 2005Copyright © 2007 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.