tal leadership by maintaining the performance of more than ... - Toyota

Toyota European Sustainability Report 2011 I Social Performance
52
Safety in our Parts Supply Chain Group
Each year our parts centres make more than 15 million
movements of parts to satisfy customers and our
objective is to perform this task in the safest possible way.
Unfortunately we have not achieved our challenge of zero
accidents. However we are making positive steps towards
this goal.
Our strategy includes maximising actions and learning
from every single accident and incident across our network
through clear communication and Yokoten. This has
resulted in a drop in frequency, as shown in the graph.
LTI frequency rate in Parts Centres and TPCE
40
30
20
10
0
35.3 (1)
Ergonomics in Manufacturing
In September we held the fi rst dedicated on-site ergonomics
conference, bringing together ergonomic specialists
from all our manufacturing plants across Europe. One of
the topics tackled by the group was continuous improvement
of our common ergonomic assessment system.
To ensure we have the very best ergonomic skills within
our organisation, there have also been a number of
training opportunities. Specialists were given training on
using the revised assessment system. Our engineers who
are responsible for the design of machinery were also
provided with awareness training.
Ergonomics in PSCG
28.6 (1)
In addition to measures to continue STOP 6 improvements
and improve awareness among all levels of the
organisation, in 2010 our parts supply group implemented
ergonomic assessments.
All warehouses were assessed with our ergonomic
assessment tool and improvements were implemented in
different warehouses in Europe.
As an example, one of the ergonomic improvements
realised in the receiving area in TPCE is shown in the
photographs.
27.3
FY 07 08 09 10
(1) Extrapolated
13 Parts Centres only
24.9
BEFORE
Before : The team member frequently bends
forward to reach parts from the container.
AFTER
After : Following the in-house assessment,
and Kaizen, posture was improved, signifi cantly
reducing the burden to the team member.
Both safety and ergonomics activities undertaken by
PSCG are in line with the strategic objective to change
step by step from a reactive to a proactive safety culture.
Offi ce Ergonomics in TME
Reducing ergonomic burden in the office environment
and providing information to members on how to reduce
this risk has been a focus for TME in FY10.
Follow-up sessions after awareness
60
50
40
30
20
10
0
31
20
13
Male Female Adaptations
HO ZAV
6
57
42