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Scientific studies have shown that in an office environment
24-26% of long-term sick leave is related to ergonomic
issues. The office and workshop ergonomics project
is complementary and supports our aim to provide a
comfortable and pleasant work environment. Personal
well-being however also depends on how members use
their offi ce or workshop equipment.
Offi ce Ergonomics
We spend a lot of our working time at our desks working
with our computers, which can cause physical strain (such
as pain in shoulders and neck) and visual problems. We
regularly organise information sessions where members
are taught how personal workspace may be adapted
and well-being may be further improved. We also provide
individual advice along with our external medical service.
We hold group awareness sessions, in which general
ergonomic advice is given.
Our Health and Safety department organised 80 individual
sessions in our Head Offi ce and Technical Centre. Just over
280 adaptations were made during the individual sessions
and 130 adaptations were made after the sessions.
Adjustments to do
45
40
35
30
25
20
15
10
5
0
Chair
Desk height
Keyboard
Screen riser
Foot rest
Document height
Laptop height
Specific mouse
Screen
Dockingstation
FY07 FY08 FY09 FY10
We make adjustments to our equipment based on the
recommendations of the ergonomic specialist.
For example, more members in our Technical Centre now
work using a laptop. Technicians need more fl exibility to
work with a computer, both in the offi ce as well as in the
workshop or on the road.
Workshop Ergonomics
Number of sessions
100
80
60
40
20
0
119 119
29
18
11
FY 06 07 08 09 10
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Total HO Zaventem
On request of the division, or when the risk assessment
of certain activities shows a a significant risk for the
human human body, group group sessions are organised organised in the
workshop. This year’s year’s ergonomic workshop workshop focused on
our contractors in the vehicle logistics logistics site at Zeebrugge,
Zeebrugge,
Belgium.
Ergonomic advice is crucial as as many many of the contractors’
activities such as placing towing towing hooks hooks and parking
sensors are related to heavy load, load, work underneath a car
or work in the compact area of a car.
34
20
63
22
41
80
30
50
Toyota European Sustainability Report 2011 I Social Performance
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