Vectra Genisys Service Manual - DJO Global

5- TROUBLESHOOTINGVectra Genisys®/Intelect Legend XT®/ Intelect® Vet Therapy Systems5.1 THERAPY SYSTEM ERROR MESSAGES (CONTINUED)CodeNumberTypeMessageERROR MESSAGES REQUIRING TECHNICAL ASSISTANCE (200-299)Probable CausePossible Remedies200 Error Error reading the system Real Time Clock (RTC) Replace Control Board201 Error Internal List Box Memory Error. Reinstall software. If problem persists, replace Control Board.202 Error Program Control Software Allocation Memory Error Reinstall software. If problem persists, replace Control Board.203 Error Error erasing Patient Data Card Insert known good Patient Data Card. If problem persists, replace Control Board.204 Error Error writing to sEMG Data Card. Insert known good sEMG Data Card. If problem persists, replace Control Board.205 Error MMC Card Formatting Error.Insert known good MMC Card. If problem persists, replace Control Board.(Using Tech Service Utilities)206 Error Error reading MMC. Insert known good MMC Card. If problem persists, replace Control Board.207 Error Error reading protocols on power up of system. Restore default protocols. All User Protocols and Saved Sequences will be deletedpermanently from the system.208 Error Error reading protocols. Restore default protocols. All User Protocols and Saved Sequences will be deletedpermanently from the system.209 Error Error writing protocol. Restore default protocols. All User Protocols and Saved Sequences will be deletedpermanently from the system.210 Error Error Calibrating Ultrasound Applicator. A. Connect a known good Ultrasound Applicator.B. Replace Ultrasound Board.C. Replace Control Board.211 Error Error saving Calibration Data to Ultrasound Applicator. A. Connect a known good Ultrasound Applicator.B. Replace Ultrasound Board.C. Replace Control Board.212 Error Ultrasound Applicator not calibrated OK Error. A. Connect a known good Ultrasound Applicator.B. Replace Ultrasound Board.C. Replace Control Board.213 Error Time out error saving Ultrasound ApplicatorCalibration Data to Applicator.A. Connect a known good Ultrasound Applicator.B. Replace Ultrasound Board.C. Replace Control Board.214 Error General Laser PC Board Error. Send Laser Module to factory for Service.215 Error Laser Applicator out of calibration due to laser output Send Laser Applicator to factory for Service.being too high.216 Error Laser Applicator out of calibration due to laser output Send Laser Applicator to factory for Service.being too low.217 Error Laser Applicator out of Calibration Due to LED output Send Laser Applicator to factory for Service.being too high.218 Error Laser Applicator out of Calibration Due to LED output Send Laser Applicator to factory for Service.being too low.219 Error Error while performing a Software upgrade. A. Turn Therapy System Off and back On. Reattempt upgrade.B. Replace the PC Board that the software is attempting to upgrade.220 Error Error while performing a Software upgrade. A. Turn Therapy System Off and back On. Reattempt upgrade.B. Replace the PC Board that the software is attempting to upgrade.221 Error Error while performing a Software upgrade. A. Turn Therapy System Off and back On. Reattempt upgrade.B. Replace the PC Board that the software is attempting to upgrade.222 Error Error while performing a Software upgrade. A. Turn Therapy System Off and back On. Reattempt upgrade.B. Replace the PC Board that the software is attempting to upgrade.223 Error Error while performing a Software upgrade. A. Turn Therapy System Off and back On. Reattempt upgrade.B. Replace the PC Board that the software is attempting to upgrade.33