Vectra Genisys Service Manual - DJO Global

5- TROUBLESHOOTINGVectra Genisys®/Intelect Legend XT®/ Intelect® Vet Therapy Systems5.1 THERAPY SYSTEM ERROR MESSAGES (CONTINUED)B. The information provided below is intended toaid in additional troubleshooting of the VectraGenisys, Intelect Legend XT or Intelect VetTherapy Systems.NOTE:No Field Service is applicable to the Laser Moduleor Laser Applicators. All Laser Applicators suspectedto require service or calibration must be sent to thefactory.Problem Probable Cause Possible RemediesChannel 3/4 Module, Laser,or NiMH Battery Module notrecognized.1. Bad connection betweenSystem and Module.2. Bad Module.3. Bad Control Board.A. Make Certain Ribbon Cable is installed correctly and seatedcompletely.B. If Battery or Laser, replace with known good module. IfChannel 3/4 Electrotherapy Module, make necessary repairs.C. Replace Control Board.sEMG Module not recognized.Operator Remote Control doesn’twork according to User Manualinstructions.Laser Module not functioningafter proper intallation has beenperformed.1. Bad contact between StimBoard and sEMG Module.2. Bad sEMG Module.3. Bad Stim Board.4. Bad Control Board.1. Early Revision of Stim Boardand Connector Board.2. Bad Operator Remote Control.3. Bad Connector PC Board.4. Bad Stim Board.5. Bad Control Board.A. Remove sEMG Module and make certain the stim board isseated completely in the System housing. Check 1/4 TurnScrew for proper installation.B. Replace with known good sEMG Module.C. Replace Stim Board.D. Replace Control Board.A. Follow “Amendment to Operation” document shipped with Operator Remote.B. Therapy System- Replace Stim Board with 27057 Rev. E or above and Connector Board with27059 Rev E or above.Channel 3/4 Electrotherapy Module- Replace Stim Board with 27057 Rev. E or above andConnector Board with 27060 Rev F or above.C. Replace with known good Operator Remote Control.D. Replace Control Board.1. Therapy System Software not updated. 1. Update Therapy System Software to Version 2.0 or greater.37