Guidelines for Preparing DoD Pest Control Contracts Using ...

February 1997AFPMB TIM #39GPWS-QA Guideproblems which tend to turn up after contract award can be avoided by careful up-front coordinationbetween the specification and QA plan writers. Chapters 4 and 6 of NAVFAC MO-327 discussmethods of surveillance, inspection documentation, development of QAE schedules, and other issuesrelated to the development of QA plans. Chapter 20 of NAVFAC MO-315 and the informationprovided below provide additional guidance on quality assurance concerns specifically as they relate to thesurveillance of pest control services. (needs Component equivalent document citation)A. Functional Considerations1. Evaluation Criteria. Pest control contracts generally include several specific contractrequirements whose objective is essentially to eliminate a category of pests from the work site. Mostcontract requirements will include a variety of pest species to be controlled, and for each pest there maybe several applicable control methods available. As control methodology can vary for each pest, betweenpests, and even geographically from installation to installation, it is very important that the QAE work inconjunction with the MAJCOM PMC to develop evaluation criteria that will be unique for that installation.2. Inspection Timing. Ideally the QAE should inspect the performance of selected services at somepoint shortly after their completion by the Contractor by checking to see that the appropriate level ofcontrol has been achieved. However it is also important to periodically check work in progress on allservices to ensure that pesticides and equipment are being properly utilized, that proper supervision ofpesticide applications is being provided, that customers are properly notified in advance of services to beperformed, that alternate control procedures are being considered, and that other regulatory andcontractual requirements are being met. Also some services, such as drywood termite control, will alwaysrequire the QAE to be on site to observe the work while it is in progress simply because of the difficulty indetermining whether or not control has been obtained after the fact.3. Rework. As specified in the CONSEQUENCES OF CONTRACTOR'S FAILURE TOPERFORM REQUIRED SERVICES clause, the Government may require the Contractor to reperformwork that has been identified as being poorly performed or not performed, provided a reasonable amountof time is allowed for the rework to be completed. In the case of pest control services the followingshould be considered.a. In almost every case in which the QAE identifies a control failure the Contractor will berequired to inspect and retreat the affected area(s) as needed to reestablish control. The easiest way tomake the Contractor aware that a retreatment (call back) is required is to provide copies of completedEVALUATION WORK SHEETs. This will also satisfy the requirement of the "CONSEQUENCES"clause that the Contractor be notified of all noted deficiencies in writing. Retreatments (call backs) mustbe completed within 24 hours, as specified in the "CONSEQUENCES" clause and in paragraph C.7.e ofthe specification.QA-3