Guidelines for Preparing DoD Pest Control Contracts Using ...

February 1997AFPMB TIM #39GPWS-QA GuideQUALITY ASSURANCE PLAN #6SCHEDULED STORED PRODUCTS PEST CONTROL1. Contract Requirement. Scheduled Stored Products Pest ControlWork RequirementsStandards of Performancea. Timely Service Service completed as scheduled (Paragraph C.7.a)b. Quality Work In conformance with quality standards, controllevels, and procedures specified (Paragraph C.10.a)c. Daily Pest Management Records Completed in accordance with DoD Serviceguidance (Attachment J-C6)2. Primary Method of Surveillance. Planned sampling supported by unscheduled inspections andvalidated customer complaints.3. Maximum Allowable Defect Rate (MADR)a. Timely Service 3%b. Quality Work 0%c. Daily Pest Management Records 5%4. Quantity of Work. The quantity of work will be the number of treatments scheduled to be performedby the Contractor during the month.5. Level of Surveillance. The normal level of surveillance will be used initially for the contract. Go toincreased surveillance if the observed defect rate (ODR) for quality of work or timely service exceedstheir MADR during any given month. If only the ODR for pest records exceeds the MADR, considerincreasing the level of surveillance for that work requirement only. Go to reduced surveillance if the ODRfor quality of work is less than one half the MADR for two consecutive months.6. Sample Size. The following sample sizes are established for each level of surveillance.Reduced - 25% of the scheduled treatment locationsNormal - 50% of the scheduled treatment locationsIncreased - 75% of the scheduled treatment locationsQA-29