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Guidelines for Preparing DoD Pest Control Contracts Using ...

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February 1997AFPMB TIM #39GPWS-QA Guide(1) Evaluation Work Sheets. A grade of either satisfactory (S) or unsatisfactory (U) and abrief description of any noted defects will be recorded on the attached EVALUATION WORK SHEETeach time the work is inspected. A separate work sheet will be used <strong>for</strong> each delivery order. Providecopies of all negative EVALUATION WORK SHEETs to the Contractor.(2) Call Backs. Rework will normally be required and must be completed by the Contractorwithin 24 hours. Each retreatment will be inspected and appropriate notations made on theEVALUATION WORK SHEET.9. Analysis of Results. At the end of the month, the QAE will summarize the overall grades assigned <strong>for</strong>all delivery orders completed during the month, and calculate observed defect rates (ODRs) <strong>for</strong> each ofthe work requirements using the following <strong>for</strong>mula:ODR = Number of unsatisfactory overall grades x 100Total number of treatments inspectedFor example:Number of unsatisfactory overall grades <strong>for</strong> timeliness = 1Number of delivery orders inspected = 4ODR <strong>for</strong> timeliness = 1 ÷ 4 x 100 = 25%a. If the ODR <strong>for</strong> a work requirement is less than or equal to its MADR, overall per<strong>for</strong>mance of thatrequirement is satisfactory <strong>for</strong> the month. If the ODR is less than ½ the MADR, the QAE shouldrecommend to the COR to notify the Contractor that per<strong>for</strong>mance is excellent and to keep up the goodwork.b. If the ODR <strong>for</strong> a work requirement is greater than its MADR, overall per<strong>for</strong>mance of thatrequirement is unsatisfactory and the QAE should recommend to the COR that a CDR be issued to theContractor, or that stronger action be taken. NOTE: Since the MADR <strong>for</strong> quality of work <strong>for</strong> bothcontract requirements is zero, an overall unsatisfactory quality grade on any delivery order will result in anoverall unsatisfactory quality rating <strong>for</strong> the entire contract requirement.c. Payment deductions, including liquidated damages, will be calculated using the work requirementweights set <strong>for</strong>th in the PRS table and subtracted from each completed indefinite quantity delivery orderinvoiced by the Contractor.QA-27

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