Guidelines for Preparing DoD Pest Control Contracts Using ...

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February 1997AFPMB TIM #39GPWS-QA Guide7. Sampling Procedures. Prior to the beginning of the month, the Contractor's approved schedule will beused to determine the stored products pest control services scheduled to be accomplished, and theappropriate number of samples based on the level of surveillance being used. Locations will be chosen ona rotating basis so that selection will be consistent from month to month and all service locations willperiodically be included in the sample.8. Evaluation Procedures. Each selected residual insecticide treatment will be inspected by the QAEbetween 48 and 72 hours after the work is completed. Each selected space treatment will be inspectedimmediately after treatment and the area is opened. In both cases, work quality will be consideredunsatisfactory if there is any visible sign of pest activity. Periodically, work in progress will also beinspected, as required, to ensure proper safety precautions are taken and treatment procedures are beingfollowed. In most all instances, where the quality of work is considered unsatisfactory, timely service willalso be considered unsatisfactory. Pest management records for each sampled service will be inspectedat the end of the month when the invoice is received; spot checks will be made during the month asrequired to verify records are routinely being completed within 24 hours of performance.a. Evaluation Work Sheets. Grades of either satisfactory (S) or unsatisfactory (U) will be recordedon the attached EVALUATION WORK SHEET for each work requirement. Separate work sheets willbe filled out for residual and space treatment services. A brief but complete description of any noteddefects will be provided and rework information, if appropriate, recorded. Also record in the remarkscolumn any noted violations of safety requirements, regulations, or contract standards, such as pesticidesnot being applied per label instructions, ULV equipment not being calibrated periodically as required, etc.Provide copies of all negative EVALUATION WORK SHEETs to the Contractor.b. Unscheduled Inspections. Unscheduled inspections may be conducted on any treatment, butshould be limited to those locations where control problems have been previously noted. Unscheduledinspections should be documented on separate EVALUATION WORK SHEETs from those used forplanned sampling.c. Validated Customer Complaints. The QAE will validate each customer complaint received onthe standard customer complaint form. Normally, site visits will be required for validation.d. Call Backs. Retreatments will almost always be required and must be completed by theContractor within 24 hours of notification unless delays were requested by building occupants. Each siteretreated will be inspected by the QAE to ensure the proper level of control has been achieved andappropriate notations completed on the EVALUATION WORK SHEET.9. Analysis of Results. At the end of the month, the QAE will summarize the results of the month'sinspections and calculate ODRs and recommended payment deductions for each work requirement.QA-30
February 1997AFPMB TIM #39GPWS-QA Guidea. Payment deductions will be calculated by transferring information on all unsatisfactory workrequirements from the EVALUATION WORK SHEETs to a MONTHLY PAYMENT DEDUCTIONFORM. A sample MONTHLY PAYMENT DEDUCTION FORM is attached.b. ODRs will be calculated for each work requirement for the overall performance of scheduledstored products pest control services by summarizing the inspection results from all EVALUATIONWORK SHEETs and using the following formula:ODR = Total Number of Defects Observed in Sample x 100Number of Services Sampled(1) If the ODR for a work requirement is less than or equal to its MADR, the Contractor'soverall performance of that requirement is satisfactory. If the ODR is less than ½ the MADR, the QAEshould recommend to the COR to notify the Contractor that performance is excellent and to keep up thegood work. Consider using reduced surveillance for the coming evaluation period.(2) If the ODR for a work requirement is greater than its MADR, overall performance of thatrequirement is unsatisfactory and the QAE should recommend to the COR that a CDR be issued to theContractor, or that stronger action be taken. NOTE: Since the MADR for quality of work is zero, anoverall unsatisfactory quality grade on any given treatment will result in an overall unsatisfactory qualityrating for the entire contract requirement. Increased surveillance should be used for the coming evaluationperiod (see paragraph 5 above).QA-31
Page 1 and 2: ARMED FORCES PEST MANAGEMENT BOARDT
Page 3 and 4: Shop Facilities, Vehicles, and Pest
Page 5 and 6: vehicles:●●●Small purchase, w
Page 7 and 8: cockroaches and ants. Much of this
Page 9 and 10: 5. Pest Management Coordinator - de
Page 11 and 12: DoD GUIDE PERFORMANCE WORK STATEMEN
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Page 23 and 24: WORK REQUIREMENTSWORKAUTHNUMBERSERV
Page 29 and 30: WORK REQUIREMENTSSERVICELOCATIONDAT
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Page 45 and 46: SERVICELOCATIONDATEUNITPRICETIMELYS
Page 59 and 60: WORK REQUIREMENTSDATE/TIMETIMELYSER
Page 65 and 66: DELIVERYORDERNUMBER 2DATE/TIMESERVI
Page 79 and 80: SERVICELOCATIONQUANTITYUNSATLFSFTIM
Page 85 and 86: WORK REQUIREMENTSDATE/TIMETIMELYSER

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