AlphaCom XE - Zenitel

9 Audio MessagingThe Audio Messaging features are used to provide various messagingservices and PA broadcast in the AlphaCom XE Audio Server. Themessages are pre-stored in flash memory on the main processor boardand can be played back to individual stations or a group of stations toprovide information such as:● ● Voice guidance at doors and elevators● ● Security voice response● ● Auto-attendant and voice guidance● ● Information messages● ● Alarm and evacuation messagesThere are four ways to implement audio messaging services in theAlphaCom XE:● ● ASVP software module● ● ASVP board● ● Upload customized WAV files from AlphaWeb● ● Record customized messages from an intercom stationASVP = AlphaCom Stored Voice PlaybackGSMAnalogue FXOISDNSIP Trunk9.1 Stored Voice MessagesBoth the Basic and the Enhanced Audio Messaging licenses have thecapability of storing and playing audio messages from the Alphacom XEserver. The feature set of the license is compatible with that of the ASVPboard but offers some important additional functionalities.InboundcallsThe audio messaging license offers a broad set of applications andfunctions, some of which are:X-LiteRECEPTIONAUTOATTENDANTCALL PICk-UP(+47) 40 00 25 00●●●●●●●●●●●●Live PA and group call broadcast with recall for handling feedbackand verifying messagesPre-stored PA and group call broadcastScheduled or event-based PA and group call broadcastAuto-attendant with voice guided menus for handling incoming callsVoice response for ‘call request waiting’ messages and absencemessagesIntegration with 3 rd party systems via OPC, STENTOFON SDK andSTENTOFON Data ProtocolWhen the Audio Messaging license is activated, the Alphacom XEserver will have a set of default messages such as absence, alarmand general information messages. The default messages can bechanged and new messages can be added. Both new and modifiedmessages can be recorded from an intercom station or created on a PC.Your favorite audio and music programs can be used to create thesemessages, which can then be uploaded to the Alphacom XE server viaAlphaWeb.The audio messaging license comes in three versions – Basic,Enhanced, and PA Recall. The licenses are different in terms of:A100K10805●●●●●●●●Audio storage capacitySet of default audio messagesInteractive complex message generation (Enhanced License only)Compatibility with hardware versionsAlphaCom XE - Installation, Configuration & Operation47