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xoEPC - Jan Mendling

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Quality<br />

level<br />

is updated<br />

Evaluation<br />

carried<br />

out<br />

Evaluation<br />

to be<br />

performed<br />

using<br />

the Logistics Information System<br />

Information<br />

System<br />

Inspection<br />

lot is<br />

to be<br />

created<br />

manually<br />

Evaluation<br />

from<br />

QMIS<br />

indicates<br />

quality problems<br />

Inspect<br />

(independent<br />

of goods<br />

issue)<br />

Quality<br />

Inspection<br />

for Delivery<br />

and Return<br />

Delivery<br />

Q-Notifications<br />

for a<br />

Customer<br />

Complaint<br />

Inspection<br />

lot status<br />

allows<br />

a goods<br />

issue<br />

External Defect<br />

sales requires<br />

force/ manual<br />

customer quality<br />

complaint is to be created notification<br />

QM order<br />

is created<br />

for quality<br />

notification<br />

Certificate<br />

recipient<br />

is to<br />

be created<br />

Inspection<br />

before<br />

goods<br />

issue<br />

is to be carried out<br />

Inspection<br />

Internal<br />

Inspection<br />

results Usage<br />

Activity<br />

QMIS<br />

completion<br />

are copied decision<br />

Should<br />

updated<br />

is carried<br />

to general is documented<br />

Be Allocated<br />

out<br />

characteristics<br />

Internally<br />

Certificate<br />

has to<br />

be created<br />

for delivery<br />

item<br />

Quality<br />

notification<br />

is completed<br />

Certificate<br />

based<br />

on standard<br />

form<br />

Certificate<br />

creation<br />

for delivery<br />

item<br />

is triggered<br />

Certificate<br />

Creation<br />

Inspection<br />

lot completion<br />

is triggered<br />

using<br />

QM-IDI<br />

Quality<br />

notification<br />

is activated<br />

from<br />

defects<br />

Effectiveness<br />

of a<br />

task<br />

is documented<br />

at a later date<br />

New certificate<br />

to be<br />

created<br />

Quality<br />

certificate<br />

is released<br />

for use<br />

Customer<br />

requires<br />

certificate<br />

Data<br />

is updated<br />

AND might not<br />

get control<br />

from OR<br />

Figure A.60: Quality Management – QM in Sales and Distribution (reduced size 15)<br />

283

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