xoEPC - Jan Mendling

Contents
List of Figures iv
List of Tables xx
List of Acronyms xxiii
1 Introduction 1
1.1 Motivation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.2 Research Contributions . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.3 Epistemological Position . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.3.1 Information Systems Research Framework . . . . . . . . . . . . 6
1.3.2 Relation to Information Systems Research Guidelines . . . . . . 9
1.4 Structure of this Thesis . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2 Business Process Management 15
2.1 History of Business Process Management . . . . . . . . . . . . . . . . . 15
2.2 Definition of Business Process Management . . . . . . . . . . . . . . . . 18
2.3 Definition of Business Process Modeling . . . . . . . . . . . . . . . . . . 23
2.4 Business Process Modeling and Errors . . . . . . . . . . . . . . . . . . . 29
2.5 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3 Event-driven Process Chains (EPC) 35
3.1 EPC Notation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
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