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xoEPC - Jan Mendling

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330 B. EPCs not completely reduced<br />

Change<br />

to terms<br />

of credit<br />

refused<br />

Document<br />

blocked<br />

due to<br />

insufficent<br />

hedge<br />

Risk/<br />

Credit<br />

Management<br />

Terms<br />

of credit<br />

have<br />

changed<br />

Document<br />

blocked<br />

due to<br />

legal<br />

control<br />

Credit<br />

limit<br />

is not<br />

sufficient<br />

Transfer<br />

order<br />

item<br />

is confirmed<br />

Order<br />

is to<br />

be Created<br />

from<br />

Contact<br />

Cust.<br />

mail.<br />

campaign<br />

to be<br />

carried out<br />

Generate<br />

sales<br />

order-related<br />

billing<br />

document<br />

Goods<br />

issue<br />

blocked<br />

for export<br />

Difference<br />

is settled<br />

on srce<br />

bin location<br />

Quotation<br />

is to<br />

be created<br />

from<br />

contact<br />

Quotation<br />

is monitored<br />

Goods<br />

issue<br />

is posted<br />

Sales<br />

activity<br />

is to<br />

be processed<br />

Presales<br />

Spare<br />

Parts<br />

Order<br />

Order<br />

generated<br />

and delivery<br />

opened<br />

Difference<br />

has been<br />

posted<br />

to interface<br />

Quotation<br />

to be<br />

created<br />

from<br />

inquiry<br />

Delivery<br />

and Transportation<br />

Material<br />

is removed<br />

from<br />

stock<br />

Warehouse<br />

Management<br />

Customer<br />

inquires<br />

about<br />

products<br />

Quotation<br />

items<br />

are rejected<br />

Delivery<br />

is to<br />

be created<br />

Inventory<br />

management<br />

posting<br />

already<br />

carried out<br />

Legal<br />

control<br />

data<br />

is processed<br />

Declarations<br />

transmitted<br />

Goods<br />

movement<br />

is posted<br />

Required<br />

Data<br />

must<br />

be Processed<br />

Sales<br />

and Distribution<br />

Document<br />

Must<br />

Be Created for Service Notification<br />

Billing<br />

Bil.<br />

doc.<br />

is released<br />

for billing<br />

Delivery<br />

is relevant<br />

for billing<br />

Notification<br />

is printed<br />

Billing<br />

document<br />

is monitored<br />

Contract<br />

is created<br />

Service<br />

Notification<br />

Print<br />

log is<br />

created<br />

Service<br />

Requirement<br />

Arose<br />

Figure B.15: Customer Service – Spare Parts Delivery Processing (reduced size 18,<br />

sound)<br />

Inquiry<br />

items<br />

are rejected<br />

Archiving<br />

carried<br />

out

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