KINGSTON GENERAL HOSPITALADMINISTRATIVE POLICY MANUALSubject: Reporting of Inappropriate Workplace ConductPrepared/Reviewed by: Audit Committee, <strong>Board</strong> of DirectorsIssued by: President & Chief Executive OfficerNumber: 01-218Page: 2 of 10Original Issue: 2011.09Revised:NEWExcellent Care for All Act, Public Sector Compensation Restraint to Protect the PublicServices Act, Occupational Health and Safety Act and related Regulations, RegulatedHealth Professions Act, Transparency in Public Matters Act, Personal Health InformationProtection Act, Criminal Code of Canada, and Human Rights Code.• Leader: A non-union supervisor, manager, director, executive team member, who providessupervision to employees.• Management: Those who have responsibility to hire, terminate, reorganize the <strong>workplace</strong>and provide supervision for others.• Officer of the <strong>Hospital</strong>: Executive Management Committee, i.e. senior executives who reportto the Chief Executive Officer and the Chief Executive Officer and President of the hospital.• Persons: Includes the <strong>Board</strong> of Directors and officers of the hospital, credentialed staff,employees, management, contracted services, and people who do business at and on thepremises of the hospital.• Policies: The <strong>Board</strong>, hospital and medical policies in place at the hospital.• Primary <strong>Hospital</strong> Contact: Volunteers: the Director of Volunteer Services; CredentialedStaff: Director or Vice President of Medical Administration; Students: Instructor or hospitaleducational supervisor, Contractors: the applicable hospital liaison and/or overseer of thecontract.• Protected disclosure: A report about a wrongdoing. It is an admission or revelation that,when fulfilling certain requirements, entitles the person who made the disclosure to supportand protection from reprisals, retaliation, victimization, or even prosecution.• Receiver: A leader/representative of the hospital with accountability to respond to thedisclosure.• Report: Written or verbal disclosure of allegations of inappropriate <strong>workplace</strong> <strong>conduct</strong>,including retaliation as defined in this <strong>policy</strong> (wrongdoing).• Reprisal: An act or instance of retaliation.• Respondent: The individual(s) alleged to have <strong>conduct</strong>ed a wrongdoing.• Retaliation: To take retribution, especially by returning some injury or wrong in kind, or toavenge.• Vexatious: An act done by a person in order to annoy, embarrass or otherwise aggravateanother person.• Wrongdoing: A breach of the bylaws, practices, policies including without limitation, theWorkplace Conduct <strong>policy</strong>, the contravention of an Act of Parliament or of the legislation ofthe province, the misuse of public funds or assets, an act or omission that creates asubstantial and specific danger to the life, health and safety of persons or the environment,other than danger that is inherent in the performance of the duties or functions of anemployee, credentialed staff and affiliate. (Judgment calls that result from a balance andinformed decision-making process are not considered wrongdoing in the scope of this<strong>policy</strong>).• Workplace: All hospital premises, work assignments that occur off hospital property, off sitework-related social events and functions, work-related seminars, conferences, travel andtraining, and other locations where work related responsibilities are carried out. Phone calls,communications, faxes, and electronic mail that are related to <strong>workplace</strong> activity made withcommunication devices are considered an extension of the <strong>workplace</strong>.
KINGSTON GENERAL HOSPITALADMINISTRATIVE POLICY MANUALSubject: Reporting of Inappropriate Workplace ConductPrepared/Reviewed by: Audit Committee, <strong>Board</strong> of DirectorsIssued by: President & Chief Executive OfficerNumber: 01-218Page: 3 of 10Original Issue: 2011.09Revised:NEWProcedureSECTION A1. Reporting Inappropriate Workplace Conduct & Existing Policies and Procedures1.1 Existing Policies and Procedures. This <strong>policy</strong> is not intended to replace existing KGHpolicies (see related documents) that have a process that should be referenced andfollowed to resolve related concerns.1.2 In the ordinary course, it is expected that concerns will be reported through normalreporting practices, policies and procedures. In most cases, the employee’s leader orthe hospital’s primary contact (if not an employee), is in the best position to address anarea of concern. If there is reluctance to report the wrongdoing to those individuals, theperson(s) can report the concern to individuals listed in Appendix A. Additionally, thereare separate procedures outside this <strong>policy</strong> available for person(s) to raise issuesrelating to:1.2.1 grievances in respect of employment and the terms and conditions ofemployment;1.2.2 the quality of clinical care provided to the hospital’s patients by those membersof the credentialed staff;1.2.3 <strong>workplace</strong> anti-harassment and discrimination; Code of Behaviour (Be REAL),Workplace Violence Prevention, and Physician Behaviour policies; and1.2.4 occupational health and safety concerns.1.3 Any person, who submits a report regarding a wrongdoing, or suspected wrongdoing, isprotected by the safeguards set out in Article 4. Any person receiving a report orsuspected violation report can redirect a complainant to an appropriate person.2. Procedure for Reporting Inappropriate Workplace Conduct2.1 Reporting Wrongdoings. Each person has an obligation to report any good faithconcern in respect of a wrongdoing. If a person reasonably believes that he or she hasinformation about an inappropriate behaviour or activity that could show that awrongdoing has been committed, or is about to be committed, the person may reportthis in accordance with the process set out below.2.2 Submissions of Allegations of Wrongdoing2.2.1 Any person may submit a report, on a confidential basis, detailing any concernsregarding a wrongdoing. In the ordinary course, such a concern should bereported to the employee’s leader or the hospital’s primary contact (if not anemployee). In such an event, the report shall be dealt with through thoseindividuals hereinafter referred to as the receiver. If the primary hospitalcontact is not listed in Appendix A, then that primary hospital contact will referto an individual on Appendix A.