A G E N D A 1. APOLOGIES FOR ABSENCE Ian Metcalfe 2 ...

Trust Performance Dashboard – Quality, Performance, Productivity andEfficiency: Apr 2013QualityProductivity & WorkforceKPI Units Actual PlanLastMonthLastYear12 Month Trend KPI Units Actual PlanLastMonthLastYear12 Month TrendHSMR* Index TBC 100 TBC TBC Medical outliers No. TBC TBC TBC TBC# of Deaths* No. TBC TBC TBC Average length of Stay Days 5.1 4.7 4.2% Harm Free Care (Patient SafetyThermometer)% 88.5% 95.0% 90.0% 90.6% Theatre session utilisation % 85.1% 85.0% 85.6% 86.1%Serious incidents No. 4 TBC 3 1 Outpatient New-to-Follow-Up ratio Ratio 0.60 0.58 0.64Emergency Department Friends &Family TestScore 58 80 52 Sickness absence % 3.6% 3.0% 3.6% 3.2%Inpatient Friends & Family Test Score 78 80 76 Vacancy % 5.6% 6.6% 6.3%Delayed Transfers of Care No. 5 TBC 14 11 Appraisals % 69% 90% 71% 87%30 day readmissions No. 463 569 534 Mandatory training compliance % 80% 78% 71%PerformanceActivity & FinanceKPI Units Actual PlanLastMonthLastYear12 Month Trend KPI Units Actual PlanLastMonthLastYear12 Month TrendMRSA Bacteraemias No. 0 0 0 0 # ED of attendancesED Attendances No. 6,731 6,592 5,665 5,291Clostridium difficile No. 2 2 5 3 Elective admissions No. 5,415 5,145 5,093 4,813RTT metrics (below plan) No. 0 0 0 0 Non-elective admissions No. 2,396 2,264 2,966 2,486Cancer metrics (below plan)* No. 1 0 0 GP OP Referrals No. 5,384 4,718 5,052 4,718Stroke metrics (below plan) No. 3 0 4 2 Risk ratings Rating 3.7 3.4 3.3A&E 4 hr maximum waiting time % 94.0% 95.0% Surplus £000s £ 346 £ 248 £ 312 £ 101Patients with a learning disability(Monitor compliance)Y / N TBC Y Y 100% Transformational plans £000s £ 632 £ 754 £ 726 £ 487• *Metric reported 1 month in arrears in monthly views; quarterly values are unadjusted• Report produced: 07/06/2013 16:05:252