Final RFP for supply, installation, configuration ... - DOITC Rajasthan

Supply, Installation, Configuration & Integration of IT infrastructure for State Data Center, e-Secretariat
& Other Projects [NIB No. F5(776)/DoIT/Tech/13/I/10766/2013 dated 23-08-2013]
inspect all the supplied items (up to 10% of each item type on a random sample basis)
during the respective delivery to validate them in compliance with the work order.
f) SI, after successful inspection of supplied items by DoIT&C, shall carry items from
DoIT&C stores &install all the supplied items at designated project cell locations at his
own cost. The SI shall install and configure the all the supplied licensed software on
respective hardware. Also, the SI shall integrate all the parts / peripheral devices like
power supply, SFP Modules, bar-code readers, etc. with respective items already
installed at user’s place.
g) The SI, wherever required & applicable, shall connect (if required) the supplied items to
the existing SDC/RSDC/SecLAN-MAN/ NIC network such that the end-user is able to
access the SDC/ NIC infrastructure/ services of SecLAN-MAN/ NIC Network.
h) Upon successful installation of all the supplied Hardware/ Software, the SI shall submit
installation reports (in original) duly verified by the respective nodal officer/ end-user
where the Hardware/ Software has been installed by him.
i) The SI, during installation, shall not cause any damage to government premises/
property and upon successful installation, if tampered/ damaged, will perform
restoration of the site to its original state at his own cost. All the installation work shall
be done by the SI in a conscientious manner and as per the OEM guidelines, best
industry practices, and all regulatory norms, as applicable. It shall be the responsibility
of the selected bidder to bring all the equipment and tools required for installation of the
supplied items.
2) Phase-II: Testing & Commissioning
a) DoIT&C, upon receipt of all installation reports from the SI, shall validate the same as
per work order/ bidding document for its compliance. SI shall assist DoIT&C during this
process i.e. Acceptance Testing (AT) by DoIT&C.
b) All the installed hardware/ software would be deemed to have been commissioned
(wherever applicable for items) only after successful AT by DoIT&C i.e. acceptance of
installation reports by DoIT&C. The date of successful AT shall be marked as the “Date
of Commissioning” by DoIT&C.
3) Phase-III: Support Services Phase
Post-testing i.e. form the “Date of Commissioning” of project, the Support Service shall
commence for a period of 3 Years or as specified in relevant BoM / technical specifications
for all hardware and Software products. During this period, the SI shall: -
a) provide comprehensive onsite support services for the installed hardware and /or
software at designated project locations. This involves comprehensive maintenance of
all installed hardware and covered under the warranty as per ‘Warranty’ clause
including repairing, replacement of faulty parts, modules, sub-modules, assemblies,
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