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Final RFP for supply, installation, configuration ... - DOITC Rajasthan

Final RFP for supply, installation, configuration ... - DOITC Rajasthan

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Supply, Installation, Configuration & Integration of IT infrastructure <strong>for</strong> State Data Center, e-Secretariat<br />

& Other Projects [NIB No. F5(776)/DoIT/Tech/13/I/10766/2013 dated 23-08-2013]<br />

sub-assemblies, spares, etc. with genuine OEM components to make the system<br />

functional/ operational as per SLA. This also involves software assurance services as<br />

per ‘Software Assurance Services’ clause.<br />

b) provide a helpdesk number, email address so that end-user may report problems, if<br />

any, using any of the available methods.<br />

B. Project Activity, Deliverables& Timelines<br />

The milestones, deliverables and time schedule <strong>for</strong> the implementation of the project would be<br />

as follows:-<br />

a) The time specified <strong>for</strong> delivery and other activities as mentioned in the table below shall be<br />

deemed to be the essence of the contract and the SI shall arrange supplies and provide<br />

the required services within the specified period.<br />

b) It should be noted that any delay in the project timelines shall attract Liquidated Damages<br />

(LD) to the SI as per the details mentioned in subsequent sections of this bidding<br />

document.<br />

c) “T” is the event marking DoIT&C issuing the work order to the selected bidder i.e. SI.<br />

S. Milestone/<br />

No. Phase<br />

1. Implementation<br />

Phase<br />

2. Testing &<br />

Commissioning<br />

Phase<br />

Scope of Work Deliverables Timelines<br />

(T=Date of WO)<br />

Implementation Delivery Challan<br />

T+60 days<br />

(as per Clause OEM Warranty<br />

A-1 of SoW) Certificates <strong>for</strong> Hardware<br />

items<br />

OEM Software Support /<br />

Assurance Certificate<br />

Inspection Report by<br />

Testing &<br />

Commissioning<br />

(as per Clause<br />

A-2 of SoW)<br />

DoIT&C<br />

Installation Reports<br />

Acceptance Test Report<br />

by DoIT&C<br />

T+ 75days<br />

3. Support<br />

Services<br />

Phase<br />

Support Service<br />

(as per Clause<br />

A-3 of SoW &<br />

Warranty and<br />

support clause)<br />

Quarterly SLA attainment<br />

reports<br />

After end of each<br />

quarter <strong>for</strong> support<br />

period<br />

Page 14 of 88

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