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<strong>Air</strong> Fares and Ticketing – Fares and Rules reference guide – Levels 1 and 2<br />
Y021 – Y050<br />
RESERVATIONS<br />
A. Deadline: no requirements.<br />
B. Must be made for the entire pricing unit.<br />
TICKETING: AND PAYMENT<br />
1. Must be completed within 72 hours of making reservations.<br />
2. Tickets must show reservations for the entire pricing unit.<br />
B. Payment: must be completed within 72 hours of making reservations.<br />
6. MINIMUM STAY 6 days.<br />
7. MAXIMUM STAY 3 months.<br />
8. STOPOVERS 4 permitted per pricing unit, each at a charge of JPY 15000.<br />
16. PENALTIES<br />
REFUND FOR CANCELLATION AND NO-SHOW<br />
A. Before Departure: refund the fare paid less JPY 15000 (Children: JPY<br />
10000).<br />
B. After Departure: no refund.<br />
C. The non-refundable amount may be used as credit towards payment of<br />
any higher applicable fare. The original non-refundable amount remains<br />
non-refundable. The new ticket and any subsequent reissues must be<br />
annotated NONREF/PEX.<br />
VOLUNTARY REBOOKING AND REROUTING Not permitted.<br />
Y035 PEX FARES: ⇒SC100<br />
EASTERN AFRICA > EUROPE<br />
0. APPLICATION Y RT<br />
FROM Eritrea/ Ethiopia/ Kenya/ Rwanda/ Tanzania/ Uganda<br />
TO Europe<br />
3. SEASONALITY<br />
10 Jan – 20 Jun Basic L<br />
21 Jun – 15 Sep Peak H<br />
16 Sep – 09 Dec Basic L<br />
10 Dec – 09 Jan Peak H<br />
6. MINIMUM STAY 10 days.<br />
7. MAXIMUM STAY 2 months.<br />
9. TRANSFERS<br />
A. One permitted online and one permitted interline in each direction, or;<br />
B. 2 permitted online in each direction.<br />
C. Additional: permitted in countries of origin and turnaround.<br />
10. CONSTRUCTIONS AND COMBINATIONS<br />
COMBINATIONS Only permitted with domestic fares end-on.<br />
16. PENALTIES<br />
REFUND FOR CANCELLATION AND NO-SHOW<br />
A. Before Departure: refund the fare paid less USD 200.<br />
B. After Departure: no refund.<br />
C. The non-refundable amount may be used as credit towards<br />
payment of a higher applicable fare. The original non-refundable amount<br />
remains non-refundable. The new ticket and any subsequent reissues<br />
must be annotated NONREF/ PEX.<br />
VOLUNTARY REBOOKING AND REROUTING<br />
A. Before Departure:<br />
1. Outbound portion of the international journey: not permitted.<br />
2. Inbound portion of the journey permitted once at a charge of USD<br />
100; such transaction must be made not later than the day before the<br />
day of the flight being changed.<br />
B. After Departure: permitted subject to payment of the difference between<br />
the fare paid and the next applicable higher fare; such transaction must<br />
be made not later than the day before the day of flight being changed.<br />
19. CHILDREN AND INFANT DISCOUNTS Children: charge 75% of applicable<br />
adult fare; Infant: charge 10% of applicable adult fare.<br />
Y042 PEX FARES: ⇒SC100<br />
IRELAND/UK MAURITIUS<br />
0. APPLICATION Y RT.<br />
3. SEASONALITY<br />
A. From Ireland/UK:<br />
29 Mar – 10 Apr Peak H<br />
11 Apr – 15 Jul Basic L<br />
16 Jul – 15 Aug Peak H<br />
16 Aug – 31 Aug Shoulder 1 K<br />
01 Sep – 13 Dec Shoulder 2 J<br />
14 Dec – 22 Dec Peak H<br />
23 Dec - 28 Mar Shoulder 2 J<br />
B. From Mauritius:<br />
15 Janr – 14 Mar Basic L<br />
15 Mar – 30 Jun Shoulder K<br />
01 Jul – 30 Sep Peak H<br />
01 Oct – 14 Dec Shoulder K<br />
15 Dec – 14Jan Peak H<br />
6. MINIMUM STAY 7 days.<br />
7. MAXIMUM STAY 6 months.<br />
8. STOPOVER One permitted in Africa<br />
9. TRANSFERS<br />
A. 2 International permitted in each direction<br />
B. Additional: permitted in countries of origin and turnaround.<br />
10. CONSTRUCTIONS AND COMBINATIONS<br />
COMBINATIONS Only permitted with domestic fares end-on.<br />
16. PENALTIES<br />
REFUND FOR CANCELLATION AND NO-SHOW<br />
A. Before Departure: Cancellation/No-show Forfeit GBP100/MUR1500<br />
B. After Departure: Cancellations Refund the difference between the fare<br />
paid and the applicable fare for the journey completed.<br />
VOLUNTARY REBOOKING AND REROUTING<br />
A. Before Departure:<br />
1. Outbound portion of the international journey: Not permitted.<br />
2. Inbound portion of the journey: Permitted once at a charge of<br />
GBP 50/EUR 80/MUR 1000; such transaction must be made not later<br />
than the day before the day of the flight being changed.<br />
B. After Departure: Inbound portion of the journey: Permitted once at a<br />
charge of GBP 50/EUR 80/MUR 1000; such transaction must be made not<br />
later than the day before the day of the flight being changed.<br />
C. the applicable fare for the revised journey must be recalculated from the<br />
point of origin and any difference collected/refunded.<br />
Y043 PEX FARES: ⇒SC100<br />
GERMANY > EASTERN AFRICA<br />
0. APPLICATION V RT/ TOJ<br />
FROM Germany<br />
TO Eritrea/ Ethiopia/ Kenya/ Tanzania.<br />
3. SEASONALITY<br />
03 Jan – 23 Apr Shoulder K<br />
24 Apr – 17 Jun Basic L<br />
18 Jun – 14 Aug Peak H<br />
15 Aug – 09 Dec Shoulder K<br />
10 Dec – 02 Jan Peak H<br />
6. RESERVATIONS AND TICKETING<br />
RESERVATIONS<br />
A. May be made at any time before departure.<br />
B. Must be booked for the entire pricing unit.<br />
TICKETING AND PAYMENT<br />
A. Ticketing:<br />
1. Must be completed within 24 hours of making reservations.<br />
2. Tickets must allow reservations for the entire pricing unit.<br />
B. Parent: must be completed wIthin 24 hours of making reservations.<br />
6. MINIMUM STAY 14 days (except to Eritrea/ Ethiopia: 13 days).<br />
7. MAXIMUM STAY 3 months (except to Eritrea/ Ethiopia: 45 days).<br />
9. TRANSFERS<br />
A. One permitted online and one interline in each direction, or;<br />
B. 2 online permitted in each direction.<br />
C. Additional: permitted in countries of unit origin and turnaround.<br />
10. CONSTRUCTIONS AND COMBINATIONS<br />
COMBINATIONS Only permitted with domestic fares end-on.<br />
16. PENALTIES<br />
REFUND FOR CANCELLATION AND NO-SHOW<br />
A. Before Departure: refund the fare paid less EUR 100 150 (Children: EUR<br />
100).<br />
B. After Departure: refund the difference between the fare paid and the<br />
applicable normal OW Y fare for the transportation used.<br />
C. The non-refundable amount may be used as credit towards payment of<br />
any higher applicable fare. The original non-refundable amount remains<br />
non-refundable; the new ticket and any subsequent reissues must be<br />
annotated NONREF/ PEX.<br />
VOLUNTARY REBOOKING AND REROUTING<br />
A. Before Departure: permitted at a charge per transaction of EUR 100<br />
(Children: EUR 100); such transaction must be made not later then the<br />
day before the day of the flight being changed.<br />
B<br />
After Departure: changes of reservation and/ or routing are permitted<br />
against a fee of EUR 100 (Children: EUR 100) per person and transaction;<br />
such transaction must be made not later than the day before the day of<br />
the flight being changed. This is subject to the condition that the<br />
cancellation of the original reservation(s) and new reservation(s) are made<br />
prior to the original onward/ return flight(s) in a single transaction; entry of<br />
reservation(s) in ticket(s) can be handled separately.<br />
C. In the case of no-show routing/ reservation changes are only permitted on<br />
payment of the difference to the next higher applicable fare, calculated<br />
from the point of unit origin, without cancellation fee. However, in case of<br />
further changes the regular cancellation fee of EUR 100 (Children: EUR<br />
100) remains non-refundable and tickets must be annotated NONREF/<br />
PEX.<br />
D. Upgrading permitted as per sub-paragraph 16.C.<br />
21. AGENT DISCOUNTS Permitted.<br />
Y049 EXCURSION FARES: ⇒SC100<br />
EUROPE < > INDIAN OCEAN ISLANDS<br />
0. APPLICATION Y RT/CT/OJ<br />
6. MINIMUM STAY 6 days.<br />
7. MAXIMUM STAY 6 months.<br />
8. STOPOVERS 2 permitted in Area 2<br />
EXCEPTION: not permitted in Western Africa (except Angola/ Congo. Dem.<br />
Rep. of),<br />
10. CONSTRUCTIONS AND COMBINATIONS<br />
COMBINATIONS<br />
A. Permitted with domestic fares end-on.<br />
B. One half of this fare may only be combined with one half of excursion<br />
fares between Europe and Central/ Eastern/ Southern Africa. The entire<br />
pricing unit is subject to the conditions of the fare having the more<br />
restrictive conditions.<br />
12. SURCHARGES No requirements.<br />
EXCEPTION: from Scandinavia for outbound ttravel 10 Dec - 31 Dec:<br />
surcharge of DKK 800/ NOK 800/ SEK 800.<br />
15. SALES RESTRICTIONS<br />
EXTENSION OF VALIDITY Permitted, subject to General Rule 13.2.12,<br />
13.2.13.<br />
21. AGENT DISCOUNTS Permitted.<br />
Y050 PEX FARES: ⇒SC100<br />
EUROPE < > SOUTHERN AFRICA<br />
0. APPLICATION YRT/CT/OJ<br />
NOTE: these fares may be used for pre-arranged group tours, (except from<br />
Germany/Italy: not permitted<br />
3. SEASONALITY<br />
A. From Europe:<br />
10 Jan – 23 Apr Shoulder K<br />
24 April – 17 Jun Basic L<br />
18 Jun – 14 Aug Peak H<br />
15 Aug – 09 Dec Shoulder K<br />
10 Dec – 09 Jan Peak H<br />
EXCEPTIONS:<br />
1. From Germany:<br />
03 Jan – 23 Apr Shoulder K<br />
24 Apr – 17 Jun Basic L<br />
18 Jun – 14 Aug Peak H<br />
15 Aug – 09 Dec Shoulder K<br />
10 Dec – 02 Jan Peak H<br />
2. From UK to Botswana/ South Africa:<br />
10 Jan – 23 Apr Shoulder K<br />
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