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<strong>Air</strong> Fares and Ticketing – Fares and Rules reference guide – Levels 1 and 2<br />

Z032 – ZA40<br />

01 Oct – 14 Dec Basic L<br />

15 Dec – 24 Dec Peak H<br />

25 Dec – 13 Apr Basic L<br />

D. All other fares apply all year.<br />

4. FLIGHT APPLICATION/ROUTING Between AAR and LON: Not permitted via<br />

CPH.<br />

5. RESERVATIONS AND TICKETING<br />

RESERVATIONS<br />

A. Outbound portion of the pricing unit: Must not be made more than 7<br />

days before departure.<br />

B. Inbound portion of the pricing unit: Must not be made more than 7 days<br />

before departure on the inbound portion of the pricing unit.<br />

EXCEPTION: No restrictions apply: From Finland, Russia (except to<br />

Netherlands, UK).<br />

TICKETING AND PAYMENT Must be completed at the same time as<br />

outbound reservations.<br />

10. CONSTRUCTIONS AND COMBINATIONS<br />

CONSTRUCTIONS Only permitted with:<br />

A. Normal fare add-ons in Belgium/ Ireland/ Portugal/ Romania/ UK.<br />

EXCEPTIONS:<br />

1. From Romania to Italy: Not permItted with add-ons in Romania.<br />

2. To/from UK: Not permitted with add-ons in Belgium.<br />

B. Special fare add-ons in Finland.<br />

C. One way special fare add-ons in Spain.<br />

COMBINATIONS Only permitted with domestic fares.<br />

11. BLACKOUT DATES<br />

A. From Iceland to Italy: 17 Sep – 15 Jul.<br />

B. From UK to Ireland: 17 Dec – 24 Dec.<br />

15. SALES RESTRICTIONS<br />

EXTENSION OF VALIDITY Permitted subject to General Rule 13.2.12 and<br />

13.2.13.<br />

16. PENALTIES<br />

REFUND FOR CANCELLATION AND NO-SHOW No refund (except: Open<br />

return tickets: normal refund rules apply in country of payment).<br />

VOLUNTARY REBOOKING AND REROUTING<br />

A. Outbound portion of the pricing unit: Not permitted.<br />

B. Inbound portion of the pricing unit: Permitted: such transaction must be<br />

made not later than the day of the flight being changed. EXCEPTION:<br />

From UK (except to Croatia, Macedonia (FYROM), Slovenia, Yugoslavia:)<br />

not permitted.<br />

17. HIP AND MILEAGE EXCEPTIONS<br />

A. Between Albania and Croatia: Permitted via a higher intermediate point at<br />

the higher intermediate fare.<br />

B. Between BUD and LED: Travel via a higher rated intermediate point is only<br />

permitted if fare is raised to the higher intermediate fare.<br />

18. TICKET ENDORSEMENTS<br />

A. The passenger's date of birth must be entered on the ticket.<br />

B. SC Sub-paragraph B1 applies.<br />

19. CHILDREN AND INFANT DISCOUNTS Not permitted.<br />

ZA03 APEX FARES ⇒Z012<br />

UK > SWITZERLAND<br />

10. CONSTRUCTIONS AND COMBINATIONS<br />

CONSTRUCTIONS Permitted with add-ons in UK.<br />

16. PENALTIES<br />

REFUND FOR CANCELLATION AND NO-SHOW<br />

A. Z012 Sub-paragraphs A and B apply.<br />

B. The non-refundable amount may be used as credit towards payment of a<br />

higher normal, budget, excursion fare for the same trip recalculated from<br />

point of unit origin. The original non-refundable amount remains nonrefundable;<br />

the new ticket end any subsequent reissues must be<br />

annotated 'NONREF/APEX.'<br />

VOLUNTARY REBOOKING AND REROUTING Not permitted except for<br />

upgrading.<br />

ZA06 APEX FARES ⇒Z012<br />

SCANDINAVIA > EUROPE<br />

0. APPLICATION<br />

A. Z012 Sub-paragraphs A and B apply.<br />

B. May be used for Senior Citizen fares.<br />

FARES Only apply before departure and must not be used for enroute<br />

upgrading.<br />

5. RESERVATIONS AND TICKETING<br />

RESERVATIONS Z012 Sub-paragraphs A and B apply, C does not apply.<br />

TICKETING AND PAYMENT<br />

A. Z012 Sub-paragraphs A and B apply.<br />

B. Must be completed within 7 days of reservations but not later than the<br />

deadline.<br />

10. CONSTRUCTIONS AND COMBINATIONS<br />

CONSTRUCTIONS Permitted with add-ons in Belgium, Finland, France,<br />

Greece, Ireland, Italy, Portugal, Scandinavia, Spain, Switzerland and Turkey.<br />

16. PENALTIES<br />

REFUND FOR CANCELLATION AND NO-SHOW<br />

A. Before Day of Departure<br />

1. Before Deadline<br />

a. Up to one month before the day of departure: Refund the fare<br />

paid less 20%.<br />

b. Between one month and deadline: Refund the fare paid less 50%<br />

B. From Day of Departure; No refund.<br />

VOLUNTARY REBOOKING AND REROUTING Not permitted except:<br />

Rebooking:<br />

A. From KKN to MMK: Inbound portion of the pricing unit: permitted; such<br />

transaction must be made not later than the day before the day of the<br />

flight being changed.<br />

B. When used for Senior Citizen fares: when passenger stays for a minimum<br />

of 10 days in Spain: inbound portion of the pricing unit: permitted once;<br />

such transaction must be made not later than the day before the day of<br />

the flight being changed.<br />

17. HIP AND MILEAGE EXCEPTIONS To/from BIO/ SCQ: Permitted via BCN/<br />

MAD without mileage surcharge.<br />

18. TICKET ENDORSEMENTS<br />

A. SC applies.<br />

B. When used for Senior Citizen fares: The date of birth of the passenger<br />

must be shown on the ticket.<br />

22. OTHER DISCOUNTS/SECONDARY FARE APPLICATIONS<br />

ELIGIBILITY When used for senior citizen fares: persons who have reached<br />

their 60th birthday at time of departure.<br />

ZA14 APEX FARES ⇒Z012<br />

SCANDINAVIA > UK<br />

0. APPLICATION<br />

FARES Only apply before departure and must not be used for enroute<br />

upgrading.<br />

5. RESERVATIONS AND TICKETING<br />

RESERVATIONS Z012 Sub-paragraphs A and B apply, C does not apply.<br />

TICKETING AND PAYMENT<br />

A. Z012 Sub-paragraphs A and B apply.<br />

B. Must be completed within 7 days of reservatIons but not later than the<br />

deadline.<br />

16. PENALTIES<br />

REFUND FOR CANCELLATION AND NO-SHOW<br />

A. Before Day of Departure<br />

1. Before Deadline<br />

a. Up to one month before the day of departure: Refund the fare paid<br />

less 20%.<br />

b. Between one month and deadline: Refund the fare paid less 50%.<br />

B. From Day of Departure: No refund.<br />

ZA40 APEX FARES ⇒Z012<br />

ARMENIA, AZERBAIJAN, BELARUS > BELGIUM, LUXEMBOURG,<br />

NETHERLANDS<br />

GEORGIA > NETHERLANDS<br />

MOLDOVA > BELGIUM<br />

RUSSIA > BELGIUM, LUXEMBOURG, NETHERLANDS, UK<br />

UKRAINE > BELGIUM, LUXEMBOURG, UK<br />

UK > EUROPE<br />

0. APPLICATION<br />

A. Z012 Sub-paragraphs A and B apply.<br />

B. From UK<br />

1. To Belgium (From BRS/ LON)l Czech Republic/ Poland/ Romania,<br />

Russia: May be used for Senior Citizen fares.<br />

2. To Belgium/ Ireland: May be used for Special Events.<br />

3. To Romania: May be used for Inclusive Tours.<br />

4. FLIGHT APPLICATION/ ROUTINGS<br />

A. Z012 applies.<br />

B. To/From AAR/ BLL: Not permitted via CPH.<br />

5. RESERVATIONS AND TICKETING<br />

RESERVATIONS Z012 applies (except: When used for Inclusive Tours: need<br />

not be made at the same time as payment and ticketing).<br />

TICKETING AND PAYMENT Z012 applies (except: When used for Inclusive<br />

Tours: need not be completed at the same time as reservations).<br />

10. CONSTRUCTIONS AND COMBINATIONS<br />

CONSTRUCTIONS with add-ons permitted.<br />

EXCEPTIONS:<br />

1. To Ireland: Not permitted with add-ons in UK.<br />

2. To Switzerland: Permitted with add-ons in UK.<br />

16. PENALTIES<br />

REFUND FOR CANCELLATION AND NO-SHOW Z012 Sub-paragraphs A<br />

and B apply.<br />

EXCEPTIONS<br />

1. To Ireland: Before Day of Departure: Refund the fare paid less 50%.<br />

2. To Ireland: From Day of Departure: No refund.<br />

3. To Romania, From UK: The non-refundable amount may be used as<br />

credit towards payment of a higher normal, budget or excursion fare for<br />

the same trip recalculated from point of unit origin. The original nonrefundable<br />

amount remains non-refundable; the new ticket and any<br />

subsequent reissues must be annotated ’NONREF/APEX’.<br />

VOLUNTARY REBOOKING AND REROUTING Not permitted.<br />

EXCEPTIONS:<br />

1. When used for Senior Citizen fares: Rebooking of the inbound portion<br />

the pricing unit permitted at a charge per transaction of GBP 25; such<br />

transaction must be made not later than the day before the day of the<br />

flight being changed.<br />

2. To Romania, From UK: Upgrading permitted.<br />

3. From Russia to Belgium, Luxembourg, Netherlands<br />

a. Before Departure: Permitted at a charge per transaction of USD 100<br />

(children USD 50); such transaction must be made not later than the<br />

day before the day of the flight being changed.<br />

b. After Departure: Inbound portion of the pricing unit: permitted at a<br />

charge per transaction of USD 100 (children USD 50); such<br />

transaction must be made not later than the day before the day of<br />

the flight being changed.<br />

4. From UK to Ireland<br />

a. Before Departure: Permitted; such transaction must be made not<br />

later than the day before the day of the flight being changed.<br />

b. After Departure: Permitted at a charge per transaction of GBP 30;<br />

such transaction must be made not later than the day before the<br />

day of the flight being changed.<br />

18. TICKET ENDORSEMENTS<br />

08/05 259

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