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<strong>Air</strong> Fares and Ticketing – Fares and Rules reference guide – Levels 1 and 2<br />
Z032 – ZA40<br />
01 Oct – 14 Dec Basic L<br />
15 Dec – 24 Dec Peak H<br />
25 Dec – 13 Apr Basic L<br />
D. All other fares apply all year.<br />
4. FLIGHT APPLICATION/ROUTING Between AAR and LON: Not permitted via<br />
CPH.<br />
5. RESERVATIONS AND TICKETING<br />
RESERVATIONS<br />
A. Outbound portion of the pricing unit: Must not be made more than 7<br />
days before departure.<br />
B. Inbound portion of the pricing unit: Must not be made more than 7 days<br />
before departure on the inbound portion of the pricing unit.<br />
EXCEPTION: No restrictions apply: From Finland, Russia (except to<br />
Netherlands, UK).<br />
TICKETING AND PAYMENT Must be completed at the same time as<br />
outbound reservations.<br />
10. CONSTRUCTIONS AND COMBINATIONS<br />
CONSTRUCTIONS Only permitted with:<br />
A. Normal fare add-ons in Belgium/ Ireland/ Portugal/ Romania/ UK.<br />
EXCEPTIONS:<br />
1. From Romania to Italy: Not permItted with add-ons in Romania.<br />
2. To/from UK: Not permitted with add-ons in Belgium.<br />
B. Special fare add-ons in Finland.<br />
C. One way special fare add-ons in Spain.<br />
COMBINATIONS Only permitted with domestic fares.<br />
11. BLACKOUT DATES<br />
A. From Iceland to Italy: 17 Sep – 15 Jul.<br />
B. From UK to Ireland: 17 Dec – 24 Dec.<br />
15. SALES RESTRICTIONS<br />
EXTENSION OF VALIDITY Permitted subject to General Rule 13.2.12 and<br />
13.2.13.<br />
16. PENALTIES<br />
REFUND FOR CANCELLATION AND NO-SHOW No refund (except: Open<br />
return tickets: normal refund rules apply in country of payment).<br />
VOLUNTARY REBOOKING AND REROUTING<br />
A. Outbound portion of the pricing unit: Not permitted.<br />
B. Inbound portion of the pricing unit: Permitted: such transaction must be<br />
made not later than the day of the flight being changed. EXCEPTION:<br />
From UK (except to Croatia, Macedonia (FYROM), Slovenia, Yugoslavia:)<br />
not permitted.<br />
17. HIP AND MILEAGE EXCEPTIONS<br />
A. Between Albania and Croatia: Permitted via a higher intermediate point at<br />
the higher intermediate fare.<br />
B. Between BUD and LED: Travel via a higher rated intermediate point is only<br />
permitted if fare is raised to the higher intermediate fare.<br />
18. TICKET ENDORSEMENTS<br />
A. The passenger's date of birth must be entered on the ticket.<br />
B. SC Sub-paragraph B1 applies.<br />
19. CHILDREN AND INFANT DISCOUNTS Not permitted.<br />
ZA03 APEX FARES ⇒Z012<br />
UK > SWITZERLAND<br />
10. CONSTRUCTIONS AND COMBINATIONS<br />
CONSTRUCTIONS Permitted with add-ons in UK.<br />
16. PENALTIES<br />
REFUND FOR CANCELLATION AND NO-SHOW<br />
A. Z012 Sub-paragraphs A and B apply.<br />
B. The non-refundable amount may be used as credit towards payment of a<br />
higher normal, budget, excursion fare for the same trip recalculated from<br />
point of unit origin. The original non-refundable amount remains nonrefundable;<br />
the new ticket end any subsequent reissues must be<br />
annotated 'NONREF/APEX.'<br />
VOLUNTARY REBOOKING AND REROUTING Not permitted except for<br />
upgrading.<br />
ZA06 APEX FARES ⇒Z012<br />
SCANDINAVIA > EUROPE<br />
0. APPLICATION<br />
A. Z012 Sub-paragraphs A and B apply.<br />
B. May be used for Senior Citizen fares.<br />
FARES Only apply before departure and must not be used for enroute<br />
upgrading.<br />
5. RESERVATIONS AND TICKETING<br />
RESERVATIONS Z012 Sub-paragraphs A and B apply, C does not apply.<br />
TICKETING AND PAYMENT<br />
A. Z012 Sub-paragraphs A and B apply.<br />
B. Must be completed within 7 days of reservations but not later than the<br />
deadline.<br />
10. CONSTRUCTIONS AND COMBINATIONS<br />
CONSTRUCTIONS Permitted with add-ons in Belgium, Finland, France,<br />
Greece, Ireland, Italy, Portugal, Scandinavia, Spain, Switzerland and Turkey.<br />
16. PENALTIES<br />
REFUND FOR CANCELLATION AND NO-SHOW<br />
A. Before Day of Departure<br />
1. Before Deadline<br />
a. Up to one month before the day of departure: Refund the fare<br />
paid less 20%.<br />
b. Between one month and deadline: Refund the fare paid less 50%<br />
B. From Day of Departure; No refund.<br />
VOLUNTARY REBOOKING AND REROUTING Not permitted except:<br />
Rebooking:<br />
A. From KKN to MMK: Inbound portion of the pricing unit: permitted; such<br />
transaction must be made not later than the day before the day of the<br />
flight being changed.<br />
B. When used for Senior Citizen fares: when passenger stays for a minimum<br />
of 10 days in Spain: inbound portion of the pricing unit: permitted once;<br />
such transaction must be made not later than the day before the day of<br />
the flight being changed.<br />
17. HIP AND MILEAGE EXCEPTIONS To/from BIO/ SCQ: Permitted via BCN/<br />
MAD without mileage surcharge.<br />
18. TICKET ENDORSEMENTS<br />
A. SC applies.<br />
B. When used for Senior Citizen fares: The date of birth of the passenger<br />
must be shown on the ticket.<br />
22. OTHER DISCOUNTS/SECONDARY FARE APPLICATIONS<br />
ELIGIBILITY When used for senior citizen fares: persons who have reached<br />
their 60th birthday at time of departure.<br />
ZA14 APEX FARES ⇒Z012<br />
SCANDINAVIA > UK<br />
0. APPLICATION<br />
FARES Only apply before departure and must not be used for enroute<br />
upgrading.<br />
5. RESERVATIONS AND TICKETING<br />
RESERVATIONS Z012 Sub-paragraphs A and B apply, C does not apply.<br />
TICKETING AND PAYMENT<br />
A. Z012 Sub-paragraphs A and B apply.<br />
B. Must be completed within 7 days of reservatIons but not later than the<br />
deadline.<br />
16. PENALTIES<br />
REFUND FOR CANCELLATION AND NO-SHOW<br />
A. Before Day of Departure<br />
1. Before Deadline<br />
a. Up to one month before the day of departure: Refund the fare paid<br />
less 20%.<br />
b. Between one month and deadline: Refund the fare paid less 50%.<br />
B. From Day of Departure: No refund.<br />
ZA40 APEX FARES ⇒Z012<br />
ARMENIA, AZERBAIJAN, BELARUS > BELGIUM, LUXEMBOURG,<br />
NETHERLANDS<br />
GEORGIA > NETHERLANDS<br />
MOLDOVA > BELGIUM<br />
RUSSIA > BELGIUM, LUXEMBOURG, NETHERLANDS, UK<br />
UKRAINE > BELGIUM, LUXEMBOURG, UK<br />
UK > EUROPE<br />
0. APPLICATION<br />
A. Z012 Sub-paragraphs A and B apply.<br />
B. From UK<br />
1. To Belgium (From BRS/ LON)l Czech Republic/ Poland/ Romania,<br />
Russia: May be used for Senior Citizen fares.<br />
2. To Belgium/ Ireland: May be used for Special Events.<br />
3. To Romania: May be used for Inclusive Tours.<br />
4. FLIGHT APPLICATION/ ROUTINGS<br />
A. Z012 applies.<br />
B. To/From AAR/ BLL: Not permitted via CPH.<br />
5. RESERVATIONS AND TICKETING<br />
RESERVATIONS Z012 applies (except: When used for Inclusive Tours: need<br />
not be made at the same time as payment and ticketing).<br />
TICKETING AND PAYMENT Z012 applies (except: When used for Inclusive<br />
Tours: need not be completed at the same time as reservations).<br />
10. CONSTRUCTIONS AND COMBINATIONS<br />
CONSTRUCTIONS with add-ons permitted.<br />
EXCEPTIONS:<br />
1. To Ireland: Not permitted with add-ons in UK.<br />
2. To Switzerland: Permitted with add-ons in UK.<br />
16. PENALTIES<br />
REFUND FOR CANCELLATION AND NO-SHOW Z012 Sub-paragraphs A<br />
and B apply.<br />
EXCEPTIONS<br />
1. To Ireland: Before Day of Departure: Refund the fare paid less 50%.<br />
2. To Ireland: From Day of Departure: No refund.<br />
3. To Romania, From UK: The non-refundable amount may be used as<br />
credit towards payment of a higher normal, budget or excursion fare for<br />
the same trip recalculated from point of unit origin. The original nonrefundable<br />
amount remains non-refundable; the new ticket and any<br />
subsequent reissues must be annotated ’NONREF/APEX’.<br />
VOLUNTARY REBOOKING AND REROUTING Not permitted.<br />
EXCEPTIONS:<br />
1. When used for Senior Citizen fares: Rebooking of the inbound portion<br />
the pricing unit permitted at a charge per transaction of GBP 25; such<br />
transaction must be made not later than the day before the day of the<br />
flight being changed.<br />
2. To Romania, From UK: Upgrading permitted.<br />
3. From Russia to Belgium, Luxembourg, Netherlands<br />
a. Before Departure: Permitted at a charge per transaction of USD 100<br />
(children USD 50); such transaction must be made not later than the<br />
day before the day of the flight being changed.<br />
b. After Departure: Inbound portion of the pricing unit: permitted at a<br />
charge per transaction of USD 100 (children USD 50); such<br />
transaction must be made not later than the day before the day of<br />
the flight being changed.<br />
4. From UK to Ireland<br />
a. Before Departure: Permitted; such transaction must be made not<br />
later than the day before the day of the flight being changed.<br />
b. After Departure: Permitted at a charge per transaction of GBP 30;<br />
such transaction must be made not later than the day before the<br />
day of the flight being changed.<br />
18. TICKET ENDORSEMENTS<br />
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