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<strong>Air</strong> Fares and Ticketing – Fares and Rules reference guide – Levels 1 and 2<br />

Y050 – Y058<br />

24 Apr – 31 May Basic L<br />

01 Jun – 30 Nov Shoulder 1 J<br />

01 Dec – 09 Dec Shoulder 2 H<br />

B. From Southern Africa:<br />

17 Jan – 04 Mar Basic L<br />

05 Mar – 06 Apr Shoulder K<br />

07 Apr – 30 Apr Peak H<br />

01 May – 17 Jun Shoulder K<br />

18 Jun – 15 Jul Peak H<br />

16 Jul – 02 Sep Shoulder K<br />

03 Sep – 06 Sep Basic H<br />

07 Oct – 09 Dec Shoulder K<br />

10 Dec – 16 Jan Peak H<br />

5. RESERVATIONS AND TICKETING<br />

RESERVATIONS<br />

A. Must be completed at the same time as ticketing and payment,<br />

EXCEPTION: when used for pre-arranged group tours:<br />

1. Need not be completed at the same time as ticketing.<br />

2. Deadline: one month.<br />

B. Must be made for the entire pricing unit.<br />

TICKETING AND PAYMENT<br />

A. Ticketing:<br />

1. Must be completed at the same time as reservations.<br />

EXCEPTION: when used for pre-arranged group tours:<br />

1. Need not be completed at the same time as reservations.<br />

2. Deadline: one month.<br />

2. For pre-arranged group tours: tickets must be issued together<br />

and cross-referenced.<br />

3. Tickets must show reservations for the entire pricing unit.<br />

B. Payment: must be completed at the same time as reservations.<br />

EXCEPTION: when used for pre-arranged group tours: separate<br />

transactions permitted but with a Deadline of one month).<br />

6. MINIMUM STAY 6 days (except from Russia/ Scandinavia: 7 days).<br />

7. MAXIMUM STAY 6 months.<br />

8. STOPOVERS Not permitted, except:<br />

A. From Belgium/ Bulgaria/ Finland/ Germany/ Greece/ Italy/ Luxembourg/<br />

Netherlands/ Scandinavia/ Switzerland/ UK: One permitted in Southern<br />

Africa at a charge of CHF 150, CYP 43, DKK 600, EUR 135 from Finland,<br />

EUR 75, GBP 50, NOK 600, SEK 600, USD 100.<br />

B. From Botswana/ Mozambique/ Nambia/ South Africa/ Swaiziland:<br />

1. One permitted.<br />

2. Additional: one permitted in Europe at a charge of BWP 450/ MZM<br />

1500000/ NAD 500/ SZL 500/ ZAR 500.<br />

9. TRANSFERS<br />

A. 2 international permitted in each director.<br />

B. Additional: permitted in countries of unit origin and turnaround (except:<br />

one permitted in South Africa in each direction).<br />

10. CONSTRUCTIONS AND COMBINATIONS<br />

COMBINATIONS Only permitted with domestic rates end-on.<br />

12. SURCHAGES No requirements.<br />

EXCEPTION: from Scandinavia for outbound travel/ 10 Dec - 31 Dec:<br />

surcharge of DKK 800/ NOK 800/ SEK 800.<br />

13. ACCOMPANIED TRAVEL When used for pre-arranged group tours: group<br />

required to travel together for the entire pricing unit.<br />

15. SALES RESTRICTIONS<br />

EXTENSION OF VALIDITY Permitted, subject to General Rule 13.2.12,<br />

13.2.13.<br />

16. PENALTIES<br />

REFUND FOR CANCELLATION AND NO-SHOW<br />

A. Before Departure: refund the fare paid less BWP 500, CHF 200, CYP 68,<br />

CZK 5320, DKK 1200, EUR 150 from Austria, France, Ireland, EUR 100<br />

from Belgium, Germany, Luxembourg, Netherlands, EUR 135 from<br />

Finland, EUR 118 from Greece, EUR 130 from Italy.<br />

Portugal, Spain, GBP 100, GIP 100, HUF 37600, ISK 11000, LTL 600,<br />

LVL 95, MAD 1500, MTL 68, MZN 1500000, NAD 750, NOK 1200, SEK<br />

1200, SIT 18450, ZAR 750.<br />

NOTE: for other countries USD 150 converted to currency of payment at<br />

the Bankers Rate.<br />

B. After Departure: no refund.<br />

VOLUNTARY REBOOKING AND REROUTING<br />

A. Outbound portion of the pricing unit not permitted.<br />

B. Inbound portion of the pricing unit:<br />

1. Rebooking permitted at the following charges per transaction: EUR<br />

100, BWP 300, DKK 600, GBP 50, NAD 350, NOK 600, SEK 600,<br />

USD 50 (from Bulgaria)/ ZAR 350.<br />

NOTE: for other countries convert USD 75 to currency of payment at<br />

the Bankers Rate; such transaction must be made not later than the<br />

day before the day of the flight being charged.<br />

2. Rerouting: not permitted.<br />

EXCEPTION: from Germany<br />

1. After Departure: changes of reservations and/or routing are<br />

permitted against a fee of EUR 100 (Children: EUR 100) per person<br />

and transaction. This is subject to the condition that the cancellation<br />

of the orginal reservation(s) and new reservation(s) are made prior<br />

the original onward/ return flight(s) in a single transaction; entry of<br />

reservation(s) can be handled separately.<br />

2. In the case of no-show routing/ reservation changes are only<br />

permitted on payment of the difference to the next higher applicable<br />

fare, calculated from the point of unit origin, without cancellation fee.<br />

However, in case of further changes the regular cancellation fee of<br />

EUR 100 (Children: EUR 100) remains non-refundable and tickets<br />

must be annotated NONREF/PEX.<br />

C. Upgrading permitted as per sub-paragraph 16.C.<br />

21. AGENT DISCOUNTS Not permitted (except from Germany: permitted).<br />

26. GROUPS<br />

MINIMUM GROUP SIZE When used for pre-arranged group tours: 8<br />

passengers.<br />

Y055 PEX FARES: ⇒SC100<br />

UK > KENYA/TANZANIA<br />

0. APPLICATION Y RT<br />

3. SEASONALITY<br />

01 Feb – 23 Apr Shoulder K<br />

24 Apr – 31 May Basic L<br />

01 Jun – 30 Jun Shoulder K<br />

01 Jul – 30 Sep Peak H<br />

01 Oct – 30 Nov Shoulder K<br />

01 Dec – 31 Jan Peak H<br />

6. MINIMUM STAY 14 days.<br />

7. MAXIMUM STAY One month.<br />

9. TRANSFERS<br />

A. One permitted online and one interline, or:<br />

B. 2 permitted online in each direction.<br />

C. Additional: permitted in countries of unit origin and turnaround.<br />

10. CONSTRUCTIONS AND COMBINATIONS<br />

COMBINATIONS Only permitted with domestic fares end-on.<br />

16. PENALTIES<br />

REFUND FOR CANCELLATION AND NO-SHOW<br />

A. Before Departure:<br />

1. Before Deadline: full refund.<br />

2. After Deadline: refund the fare paid less GBP 100.<br />

B. After Departure: refund the difference between the fare paid and the<br />

applicable fare for the transportation used, less GBP 50.<br />

VOLUNTARY REBOOKING AND REROUTING<br />

A. Before Departure:<br />

1. Outbound international portion of the pricing unit: not permitted.<br />

2. Inbound portion of the pricing unIt permitted once at a charge of<br />

GBP 50; such transaction must be made not later than the day before<br />

the day of the flight being changed.<br />

B. After departure: permitted subject to payment of the difference between<br />

the fare paid and the next applicable higher fare; such transaction must<br />

be made not later than the day before the day of the flight beIng changed.<br />

19. CHILDREN AND INFANT DISCOUNTS Children: charge: 75% of applicable<br />

adult fare; Infant: charge: 10% of applicable adult fare.<br />

Y057 EXCURSION FARES: ⇒SC100<br />

EASTERN AFRICA/ INDIAN OCEAN ISLANDS > EUROPE<br />

0. APPLICATION Y RT/ CT/ OJ<br />

FROM Eritrea/ Ethiopia/ Kenya/ Mauritius/ Seychelles/ Tanzania/ Uganda<br />

TO Europe.<br />

FARES<br />

A. These fares do not apply retroactively and may not be used for enroute<br />

upgrading.<br />

B. SC Sub-paragraph C applies.<br />

3. SEASONALITY<br />

A. From Eritrea/ Ethiopia/ Kenya/ Tanzania/ Uganda:<br />

10 Jan – 20 Jun Basic L<br />

21 Jun – 15 Sep Peak H<br />

16 Sep – 09 Dec Basic L<br />

10 Dec – 09 Jan Peak H<br />

B. All other fares apply all year.<br />

6. MINIMUM STAY 7 days.<br />

7. MAXIMUM STAY 4 months (except from Mauritius/ Seychelles: 3 months).<br />

8. STOPOVERS One permitted in Area 2.<br />

10. CONSTRUCTIONS AND COMBINATIONS<br />

COMBINATIONS Only permitted with domestic fares end-on.<br />

15. SALES RESTRICTIONS<br />

EXTENSION OF VALIDITY Permitted, subject to General Rule 13.3.12,<br />

13.2.13.<br />

Y058 EXCURSION FARES: ⇒SC100<br />

EUROPE < > SOUTHERN AFRICA<br />

0. APPLICATION Y RT/ CT/ OJ<br />

3. SEASONALITY<br />

A. From Europe (except from Germany):<br />

10 Jan – 23 Apr Shoulder K<br />

24 Apr – 17 Jun Basic L<br />

18 Jun – 14 Aug Peak H<br />

15 Aug – 09 Dec Shoulder K<br />

10 Dec – 09 Jan Peak H<br />

B. From Germany:<br />

03 Jan – 23 Apr Shoulder K<br />

24 Apr – 17 Jun Basic L<br />

18 Jun – 14 Aug Peak H<br />

15 Aug – 09 Dec Shoulder K<br />

10 Dec – 02 Jan Peak H<br />

C. All other fares apply all year.<br />

6. MINIMUM STAY 5 days.<br />

7. MAXIMUM STAY 6 months.<br />

EXCEPTIONS: -<br />

1. From Scandinavia: 3 months.<br />

2. From Southern Africa: 5 months.<br />

8. STOPOVERS<br />

A. 2 permItted.<br />

B. AddItional: 2 permitted, each at a charge of BWP 450, CHF 120, DKK<br />

1200, EUR 135 from Finland, Ireland, EUR 75, GBP 75, GIP 75, MZM<br />

1500000, NAD 500, NOK 1200, SEK 1200, SZL 500, USC 75 (from<br />

Bulgaria/ Poland), ZAR 500.<br />

244 08/05

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