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<strong>Air</strong> Fares and Ticketing – Fares and Rules reference guide – Levels 1 and 2<br />
Y050 – Y058<br />
24 Apr – 31 May Basic L<br />
01 Jun – 30 Nov Shoulder 1 J<br />
01 Dec – 09 Dec Shoulder 2 H<br />
B. From Southern Africa:<br />
17 Jan – 04 Mar Basic L<br />
05 Mar – 06 Apr Shoulder K<br />
07 Apr – 30 Apr Peak H<br />
01 May – 17 Jun Shoulder K<br />
18 Jun – 15 Jul Peak H<br />
16 Jul – 02 Sep Shoulder K<br />
03 Sep – 06 Sep Basic H<br />
07 Oct – 09 Dec Shoulder K<br />
10 Dec – 16 Jan Peak H<br />
5. RESERVATIONS AND TICKETING<br />
RESERVATIONS<br />
A. Must be completed at the same time as ticketing and payment,<br />
EXCEPTION: when used for pre-arranged group tours:<br />
1. Need not be completed at the same time as ticketing.<br />
2. Deadline: one month.<br />
B. Must be made for the entire pricing unit.<br />
TICKETING AND PAYMENT<br />
A. Ticketing:<br />
1. Must be completed at the same time as reservations.<br />
EXCEPTION: when used for pre-arranged group tours:<br />
1. Need not be completed at the same time as reservations.<br />
2. Deadline: one month.<br />
2. For pre-arranged group tours: tickets must be issued together<br />
and cross-referenced.<br />
3. Tickets must show reservations for the entire pricing unit.<br />
B. Payment: must be completed at the same time as reservations.<br />
EXCEPTION: when used for pre-arranged group tours: separate<br />
transactions permitted but with a Deadline of one month).<br />
6. MINIMUM STAY 6 days (except from Russia/ Scandinavia: 7 days).<br />
7. MAXIMUM STAY 6 months.<br />
8. STOPOVERS Not permitted, except:<br />
A. From Belgium/ Bulgaria/ Finland/ Germany/ Greece/ Italy/ Luxembourg/<br />
Netherlands/ Scandinavia/ Switzerland/ UK: One permitted in Southern<br />
Africa at a charge of CHF 150, CYP 43, DKK 600, EUR 135 from Finland,<br />
EUR 75, GBP 50, NOK 600, SEK 600, USD 100.<br />
B. From Botswana/ Mozambique/ Nambia/ South Africa/ Swaiziland:<br />
1. One permitted.<br />
2. Additional: one permitted in Europe at a charge of BWP 450/ MZM<br />
1500000/ NAD 500/ SZL 500/ ZAR 500.<br />
9. TRANSFERS<br />
A. 2 international permitted in each director.<br />
B. Additional: permitted in countries of unit origin and turnaround (except:<br />
one permitted in South Africa in each direction).<br />
10. CONSTRUCTIONS AND COMBINATIONS<br />
COMBINATIONS Only permitted with domestic rates end-on.<br />
12. SURCHAGES No requirements.<br />
EXCEPTION: from Scandinavia for outbound travel/ 10 Dec - 31 Dec:<br />
surcharge of DKK 800/ NOK 800/ SEK 800.<br />
13. ACCOMPANIED TRAVEL When used for pre-arranged group tours: group<br />
required to travel together for the entire pricing unit.<br />
15. SALES RESTRICTIONS<br />
EXTENSION OF VALIDITY Permitted, subject to General Rule 13.2.12,<br />
13.2.13.<br />
16. PENALTIES<br />
REFUND FOR CANCELLATION AND NO-SHOW<br />
A. Before Departure: refund the fare paid less BWP 500, CHF 200, CYP 68,<br />
CZK 5320, DKK 1200, EUR 150 from Austria, France, Ireland, EUR 100<br />
from Belgium, Germany, Luxembourg, Netherlands, EUR 135 from<br />
Finland, EUR 118 from Greece, EUR 130 from Italy.<br />
Portugal, Spain, GBP 100, GIP 100, HUF 37600, ISK 11000, LTL 600,<br />
LVL 95, MAD 1500, MTL 68, MZN 1500000, NAD 750, NOK 1200, SEK<br />
1200, SIT 18450, ZAR 750.<br />
NOTE: for other countries USD 150 converted to currency of payment at<br />
the Bankers Rate.<br />
B. After Departure: no refund.<br />
VOLUNTARY REBOOKING AND REROUTING<br />
A. Outbound portion of the pricing unit not permitted.<br />
B. Inbound portion of the pricing unit:<br />
1. Rebooking permitted at the following charges per transaction: EUR<br />
100, BWP 300, DKK 600, GBP 50, NAD 350, NOK 600, SEK 600,<br />
USD 50 (from Bulgaria)/ ZAR 350.<br />
NOTE: for other countries convert USD 75 to currency of payment at<br />
the Bankers Rate; such transaction must be made not later than the<br />
day before the day of the flight being charged.<br />
2. Rerouting: not permitted.<br />
EXCEPTION: from Germany<br />
1. After Departure: changes of reservations and/or routing are<br />
permitted against a fee of EUR 100 (Children: EUR 100) per person<br />
and transaction. This is subject to the condition that the cancellation<br />
of the orginal reservation(s) and new reservation(s) are made prior<br />
the original onward/ return flight(s) in a single transaction; entry of<br />
reservation(s) can be handled separately.<br />
2. In the case of no-show routing/ reservation changes are only<br />
permitted on payment of the difference to the next higher applicable<br />
fare, calculated from the point of unit origin, without cancellation fee.<br />
However, in case of further changes the regular cancellation fee of<br />
EUR 100 (Children: EUR 100) remains non-refundable and tickets<br />
must be annotated NONREF/PEX.<br />
C. Upgrading permitted as per sub-paragraph 16.C.<br />
21. AGENT DISCOUNTS Not permitted (except from Germany: permitted).<br />
26. GROUPS<br />
MINIMUM GROUP SIZE When used for pre-arranged group tours: 8<br />
passengers.<br />
Y055 PEX FARES: ⇒SC100<br />
UK > KENYA/TANZANIA<br />
0. APPLICATION Y RT<br />
3. SEASONALITY<br />
01 Feb – 23 Apr Shoulder K<br />
24 Apr – 31 May Basic L<br />
01 Jun – 30 Jun Shoulder K<br />
01 Jul – 30 Sep Peak H<br />
01 Oct – 30 Nov Shoulder K<br />
01 Dec – 31 Jan Peak H<br />
6. MINIMUM STAY 14 days.<br />
7. MAXIMUM STAY One month.<br />
9. TRANSFERS<br />
A. One permitted online and one interline, or:<br />
B. 2 permitted online in each direction.<br />
C. Additional: permitted in countries of unit origin and turnaround.<br />
10. CONSTRUCTIONS AND COMBINATIONS<br />
COMBINATIONS Only permitted with domestic fares end-on.<br />
16. PENALTIES<br />
REFUND FOR CANCELLATION AND NO-SHOW<br />
A. Before Departure:<br />
1. Before Deadline: full refund.<br />
2. After Deadline: refund the fare paid less GBP 100.<br />
B. After Departure: refund the difference between the fare paid and the<br />
applicable fare for the transportation used, less GBP 50.<br />
VOLUNTARY REBOOKING AND REROUTING<br />
A. Before Departure:<br />
1. Outbound international portion of the pricing unit: not permitted.<br />
2. Inbound portion of the pricing unIt permitted once at a charge of<br />
GBP 50; such transaction must be made not later than the day before<br />
the day of the flight being changed.<br />
B. After departure: permitted subject to payment of the difference between<br />
the fare paid and the next applicable higher fare; such transaction must<br />
be made not later than the day before the day of the flight beIng changed.<br />
19. CHILDREN AND INFANT DISCOUNTS Children: charge: 75% of applicable<br />
adult fare; Infant: charge: 10% of applicable adult fare.<br />
Y057 EXCURSION FARES: ⇒SC100<br />
EASTERN AFRICA/ INDIAN OCEAN ISLANDS > EUROPE<br />
0. APPLICATION Y RT/ CT/ OJ<br />
FROM Eritrea/ Ethiopia/ Kenya/ Mauritius/ Seychelles/ Tanzania/ Uganda<br />
TO Europe.<br />
FARES<br />
A. These fares do not apply retroactively and may not be used for enroute<br />
upgrading.<br />
B. SC Sub-paragraph C applies.<br />
3. SEASONALITY<br />
A. From Eritrea/ Ethiopia/ Kenya/ Tanzania/ Uganda:<br />
10 Jan – 20 Jun Basic L<br />
21 Jun – 15 Sep Peak H<br />
16 Sep – 09 Dec Basic L<br />
10 Dec – 09 Jan Peak H<br />
B. All other fares apply all year.<br />
6. MINIMUM STAY 7 days.<br />
7. MAXIMUM STAY 4 months (except from Mauritius/ Seychelles: 3 months).<br />
8. STOPOVERS One permitted in Area 2.<br />
10. CONSTRUCTIONS AND COMBINATIONS<br />
COMBINATIONS Only permitted with domestic fares end-on.<br />
15. SALES RESTRICTIONS<br />
EXTENSION OF VALIDITY Permitted, subject to General Rule 13.3.12,<br />
13.2.13.<br />
Y058 EXCURSION FARES: ⇒SC100<br />
EUROPE < > SOUTHERN AFRICA<br />
0. APPLICATION Y RT/ CT/ OJ<br />
3. SEASONALITY<br />
A. From Europe (except from Germany):<br />
10 Jan – 23 Apr Shoulder K<br />
24 Apr – 17 Jun Basic L<br />
18 Jun – 14 Aug Peak H<br />
15 Aug – 09 Dec Shoulder K<br />
10 Dec – 09 Jan Peak H<br />
B. From Germany:<br />
03 Jan – 23 Apr Shoulder K<br />
24 Apr – 17 Jun Basic L<br />
18 Jun – 14 Aug Peak H<br />
15 Aug – 09 Dec Shoulder K<br />
10 Dec – 02 Jan Peak H<br />
C. All other fares apply all year.<br />
6. MINIMUM STAY 5 days.<br />
7. MAXIMUM STAY 6 months.<br />
EXCEPTIONS: -<br />
1. From Scandinavia: 3 months.<br />
2. From Southern Africa: 5 months.<br />
8. STOPOVERS<br />
A. 2 permItted.<br />
B. AddItional: 2 permitted, each at a charge of BWP 450, CHF 120, DKK<br />
1200, EUR 135 from Finland, Ireland, EUR 75, GBP 75, GIP 75, MZM<br />
1500000, NAD 500, NOK 1200, SEK 1200, SZL 500, USC 75 (from<br />
Bulgaria/ Poland), ZAR 500.<br />
244 08/05