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EMAIL OUTREACH PLAYBOOK

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WHEN <strong>OUTREACH</strong> GOES WRONG 25<br />

APPEARANCES MATTER, TOO<br />

I wanted to highlight this email – not because it’s an all-round bad email – but because for<br />

me it’s making one big mistake.<br />

Despite the fact that Ken is clearly going for the “personalized” angle (i.e. “I would like to<br />

personally invite you”) the use of different fonts, sizes, and colors is a huge giveaway that<br />

this email is automated.<br />

I don’t know of anyone who, when writing a genuine, personal email to someone, plays<br />

around with the type, size, and color of font they use – especially when including hyperlinks.<br />

<strong>EMAIL</strong> <strong>OUTREACH</strong> <strong>PLAYBOOK</strong>

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