Overdrive Pro 3G/4G Mobile Hotspot user guide - Sprint

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Section 6D Troubleshooting Tips � General Tips (page 130) � LCD Is Dark (page 131) � Insufficient Signal Strength (page 131) � Messages Displayed on the Device LCD (page 131) � Cannot Connect to Wi-Fi (page 133) � Cannot Connect Through USB (page 134) � Cannot Display the Home Page (page 134) � Cannot Connect to the 3G or 4G Network (page 135) � Sprint Location Services Aren’t Working or Don’t Seem to Be Available (page 136) � GPS Fix Not Available (page 136) � Cannot Check for Updates (page 136) � Sounds Are Enabled, but the Device Doesn’t Generate Any Sounds (page 136) General Tips ● Check the system events log. (See “Exporting System Events” on page 114.) ● If some settings are preventing you from connecting to Wi-Fi, connect to the device through the micro-USB cable, and then change the settings. (See “Requirements for a USB Tethered Connection” on page 28 and “Making a Tethered Connection” on page 29.) ● Go to www.sprint.com/support to access troubleshooting and other resources. ● The knowledge base at the Sierra Wireless website (www.sierrawireless.com/support/ customer_help.aspx) may also be useful. 130 Resources
LCD Is Dark The following table describes situations that can cause the LCD to be dark (that is, not displaying any text or icons), and recommends actions. Device state LCD state Your action On Off (Advanced settings > Device > Display > LCD Backlight is set to “Off”) Turn on the LCD: set LCD Backlight to “On.” On On, but dormant (inactivity timeout) Briefly press the power button on the device. Off Off Turn the device on: ● Make sure a battery is inserted into the device. ● Press the power button on the device for approximately two seconds. If the LCD is still dark, use the micro-USB cable to connect the device to the AC charger or to a computer. Insufficient Signal Strength If you have insufficient signal strength, the icon is displayed on the left side of the home page. Insufficient signal strength may occur because: ● You are outside a 3G or 4G coverage area. ● Your device’s internal antenna is pointing in the wrong direction. ● You are in or near a structure that is blocking the signal. ● You are near a device that is causing radio signal interference. ● A network or account problem is preventing you from obtaining service. See also “Improving Signal Strength” on page 126. Messages Displayed on the Device LCD See also “SD Card Error” on page 38. 3G Activation Failed 1. Make sure you’re in 3G coverage and the signal strength is strong. 2. Turn the device off and on. (See “Turning Your Device Off” on page 14 and “Turning Your Device On” on page 13.) Resources 131 Resources
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©2011 Sprint. SPRINT and the logo
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Table of Contents Section 1: Gettin
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Enabling and Disabling Sounds for S
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Section 7: Technical Specifications
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Section 1A About This Guide Your de
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Section 2 Your Device
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Your device provides a simple way t
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Package Contents Your package inclu
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3. Replace the battery compartment
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Charging Through Your Computer Note
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Controlling the Device Using the Po
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LCD Information Screens The LCD of
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Section 3A Setting Up Your Device
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● Wi-Fi network name (SSID) — T
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● WEP 128 Bit - Open — This opt
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Section 4 Using Your Device
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Making a Tethered Connection Note:
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Section 4B Browser Interface Home P
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Displaying the Home Page of the Dev
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To save space on your monitor, you
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● If activation was not successfu
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7. To install the update, click Dow
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Ending Your Network Connection 1. M
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If you click an icon or the text, a
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Configuring the 3G/4G Connection Pr
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Configuring the Settings When you
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● AC powered. Choose one of the f
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Sounds Information and Settings The
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Advanced Settings From the Advanced
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Section 4G Using the microSD Card
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Removing a microSD Card 1. Make sur
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Section 4H Sprint Location Services
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Section 4I Updates � Automaticall
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Upgrading Firmware From a File Use
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● PRI Version — This is the PRI
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Restarting the Device Tip: Alternat
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Section 5 Settings
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Section 5B Configuring the LCD �
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Section 5D Sounds � Enabling and
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Section 5E Login Settings � Chang
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● Import Router Settings — You
Page 87 and 88: About Panel To view information abo
Page 89 and 90: From this window, you can view or a
Page 91 and 92: From this window, you can view or a
Page 93 and 94: ● Fragmentation Threshold — Thi
Page 95 and 96: Section 5G Configuring the Wi-Fi Ne
Page 97 and 98: Wi-Fi Security By default, Wi-Fi se
Page 99 and 100: 2. Press the power button on the de
Page 101 and 102: Host Name (Device Name) The host na
Page 103 and 104: Section 5H Configuring 3G and 4G
Page 105 and 106: Section 5I GPS Settings � Setting
Page 107 and 108: Accuracy The accuracy setting deter
Page 109 and 110: ● Port Triggering — You can set
Page 111 and 112: The DNS Relay field is configurable
Page 113 and 114: DNS Mode The DNS Mode setting speci
Page 115 and 116: Port Trigger Panel Some application
Page 117 and 118: Configuring DMZ 1. Make sure you’
Page 119 and 120: 4. Replace the battery compartment
Page 121 and 122: Section 5L Logs � Available Logs
Page 123 and 124: Setting the Method Used for Time Ac
Page 125 and 126: Section 6 Resources
Page 127 and 128: Contextual Help in the Advanced Set
Page 129 and 130: Mac Click the AirPort icon (in the
Page 131 and 132: The enhanced Local Search feature u
Page 133 and 134: Section 6C Tips � Extending Batte
Page 135 and 136: Improving Wi-Fi Performance ● Try
Page 137: Mac OS X 1. From the Apple menu ( )
Page 141 and 142: Update Failed If this message appea
Page 143 and 144: ● If DHCP is enabled on the devic
Page 145 and 146: Section 7 Technical Specifications,
Page 147 and 148: Software Specifications CDMA (3G) s
Page 149 and 150: Section 7B Safety Information � I
Page 151 and 152: Section 7C Regulatory Notices The d
Page 153 and 154: Section 7D Legal � Patents (page
Page 155 and 156: 2. You may modify your copy or copi
Page 157 and 158: 9. The Free Software Foundation may
Page 159 and 160: Kevin Gibbs John Estabrook National
Page 161 and 162: This product includes cryptographic
Page 163 and 164: 2. The name(s) of the authors of th
Page 165 and 166: IN NO EVENT SHALL THE AUTHORS AND C
Page 167 and 168: Index Numerics 3G Overview . . . .
Page 169 and 170: See also Home page. Browsers suppor
Page 171 and 172: Dynamic Host Control Protocol See D
Page 173 and 174: iPerf License . . . . . . . . . . .
Page 175 and 176: OTASP . . . . . . . . . . . . . . .
Page 177 and 178: Short Range (Wi-Fi) AC powered . .
Page 179: WAN MTU (Maximum Transmission Unit)
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Overdrive Pro 3G/4G Mobile Hotspot user guide - Sprint

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