Annual Report 2014-15

3.4 Smart communities
Our major achievements in 2014/15
Customer Relations Centre
The City’s Customer Relations Centre won Best Project at the National Government Contact Centre Excellence Awards
recently and was a finalist for the Auscontact Association national awards.
New Broadband Network (NBN) Rollout
The City has been advocating to the Federal Government and NBN Co ltd. about the importance of NBN rollout in the City
of Wanneroo, particularly to our key business areas such as Wangara Industrial Area. This aims to ensure local businesses
are able to be competitive on a global level.
Business Cyber Check Programme
The City partnered with Edith Cowan University to deliver a series of Business Cyber Check programmes to local businesses
to ensure their businesses are protected from cybercrime.
Online Library Resources
The City of Wanneroo libraries have undergone a transformation to provide local businesses and residents with access to
online resources including e-books, e-magazines, e-journals, and online training tools.
Looking Ahead – 2015/16 CBP Operational Actions
Implement library self-service units at Wanneroo and Yanchep kiosks.
Implement Radio Frequency Identification Technology at each of the City’s libraries.
Joondalup Drive road
construction
| ANNUAL REPORT 2014/2015 | CITY OF WANNEROO | OUR PERFORMANCE
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