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SERVICE AREAS<br />
RESPONSIBILITIES<br />
Pillar: Economy<br />
Asset Management<br />
Infrastructure Projects<br />
Transport and traffic asset management, fleet asset and project management, workshop operations,<br />
stores, and infrastructure project management.<br />
Provision of engineering technical support, design and construction of civil infrastructure,<br />
public buildings and parts and the upgrade of conservation and foreshore reserves.<br />
Pillar: Civic Leadership<br />
Risk and Business<br />
Improvement<br />
Human Resources<br />
Governance and Legal<br />
Information and<br />
Communication<br />
Technology Services<br />
Finance<br />
Office of the CEO<br />
Enterprise risk management, insurance claims management, internal audit, integrated planning<br />
and performance reporting, business improvement and the City’s compliance with and<br />
adherence to the requirements for occupational health and safety.<br />
Recruitment, organisational capability and development, organisational culture, strategic<br />
workforce planning and employee wellbeing.<br />
Mayoral administration and support, Elected Member support, purchasing compliance,<br />
contract administration, tender administration, elections, reprographics, statutory compliance<br />
and advice, corporate governance and legal services.<br />
ICT user support, ICT infrastructure support and development, ICT asset management,<br />
business systems support and development, street and parks naming, records and archival<br />
management, mail processing and Freedom of Information and public interest disclosure.<br />
Management accounting and budgeting, debtors, creditors, financial accounting, grant<br />
acquittals, rates and charges, payroll, compliance returns and financial investments.<br />
Executive leadership and management to the Administration, liaison and advisory support<br />
to the Mayor and Elected Members, and liaison and stakeholder management of other<br />
government agencies and key stakeholders.<br />
EXTERNAL AWARDS RECEIVED BY THE CITY DURING <strong>2014</strong>/<strong>15</strong><br />
Our City received the following awards during <strong>2014</strong>/<strong>15</strong>,<br />
recognising the excellent contributions our staff make to the<br />
community.<br />
Information about our internal Awards and Recognition<br />
Awards can be found on page 60.<br />
Customer Relations Centre Innovation Award<br />
<strong>2014</strong> State Australian Water Association Awards<br />
• Finalist in the Conservation category for its North West<br />
Corridor Water Supply Strategy (in conjunction with the<br />
Department of Water).<br />
• Finalist for the Premier’s Award.<br />
<strong>2014</strong> Perth Airport WA Tourism Awards<br />
• Finalist in the <strong>2014</strong> Perth Airport WA Tourism Awards and<br />
in the Local Government Award for Tourism.<br />
WA Premier’s Awards<br />
• Finalist in the WA Premier’s Awards in the Strengthening<br />
Families and Communities category.<br />
• Shift ATTITUDES anti-bullying programme was short<br />
listed for the <strong>2014</strong> Premier’s Award.<br />
<strong>2014</strong> Children’s Health Environment <strong>Report</strong> Card Project<br />
• Metropolitan winner.<br />
<strong>2014</strong> Western Australian Tourism Awards<br />
• The City was a top five finalist in the Local Government<br />
Category. This success is due to the development and<br />
continual implementation of the City’s Tourism Strategy<br />
and Action Plan.<br />
National Government Contact Centre Excellence<br />
• The City's Customer Relations Centre won Best Project at the<br />
National Government Contact Centre Excellence Awards.<br />
Auscontact Association National Awards<br />
• Finalist for the Auscontact Association National Awards.<br />
30 | ANNUAL REPORT <strong>2014</strong>/20<strong>15</strong> | CITY OF WANNEROO | THE YEAR IN REVIEW