My Reading on ASQ CQA HB Part III
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<strong>Part</strong> <strong>III</strong>C<br />
Combating Time-Wasting Techniques<br />
An experienced auditor will immediately recognize most time-wasting tactics employed by an auditee. An<br />
auditor needs to lead an audit and not allow the auditee to take c<strong>on</strong>trol. If an auditee attempts:<br />
1. a lengthy presentati<strong>on</strong> at the opening meeting or<br />
2. an extended plant tour, for example,<br />
the lead auditor should halt these activities or limit the time spent <strong>on</strong> them. Often, a lead auditor can eliminate<br />
wasted time by making specific requests during the audit planning stage. For example, many audit teams prefer<br />
an <strong>on</strong>-site lunch to going off- premises for several hours. Of course, auditee management and the client should<br />
be notified when an audit team repeatedly encounters delay tactics or if the audit schedule is severely<br />
compromised by such delays.<br />
Figure 12.1 lists some comm<strong>on</strong> time-wasting ploys and suggests possible soluti<strong>on</strong>s that an auditor may use<br />
when faced with each problem. An auditor adjusting to specific situati<strong>on</strong>s could likely think of equally effective<br />
soluti<strong>on</strong>s.<br />
Charlie Ch<strong>on</strong>g/ Fi<strong>on</strong> Zhang
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