My Reading on ASQ CQA HB Part III

Part IIIF1
Team Member Roles
Audit teams have leaders (audit team leaders) and auditors (audit team members). Their roles are listed in
Chapter 4.
Lead Auditor
The lead auditor is responsible for calling the meetings, making meeting arrangements, running the meetings,
and reporting progress to the client and the auditee. The team leader should take ownership of the audit
process. The lead auditor normally controls the team output or deliverables. Team leaders need to be able to
guide the team and make decisions as needed to ensure that the team is effective. The lead auditor should be
a qualified (competent) auditor.
Audit Team Member
Team members may include qualified auditors, auditors in training, and technical experts. Team members
accept assignments and report progress to the team leader or the team as a whole. Team members may be
given responsibilities such as keeping records or taking meeting minutes.
Facilitator/Coach
A team may have a facilitator to assist the team leader in organizing the team and making it more effective but
not participate as a team member. In the cross- functional team for a specific purpose and the long-term
project team, the facilitator (or coach) is included as needed. The facilitator’s role is to help the team resolve
issues and reach its purpose or achieve its goals effectively. For the audit team made up of qualified auditors
with team experience, a facilitator is unnecessary. If the lead auditor needs help, he or she should appoint the
co-leader or one of the team members to act as the facilitator. Audit team facilitators should be knowledgeable
of the audit process, team dynamics, and tools such as matrices, ranking or grading, sorting, and flowcharting.
Charlie Chong/ Fion Zhang