My Reading on ASQ CQA HB Part III
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<strong>Part</strong> <strong>III</strong>E<br />
Checklist Questi<strong>on</strong>s.<br />
(a mixture of open & closed ended questi<strong>on</strong>.)<br />
Yet the questi<strong>on</strong>s during the interview may be very different. An interview with an operator may go something<br />
like this:<br />
Auditor: How do you know what the process settings should be?<br />
Operator: I look <strong>on</strong> the work order before I start the job.<br />
Auditor: Could I see the work order for the job you are working <strong>on</strong>?<br />
Operator: Yes, here it is.<br />
Auditor: Thank you.<br />
The auditor is able to verify that the operator has access to the work order and that the settings are recorded <strong>on</strong><br />
the work order:<br />
Auditor: Could you show me where you make the setting adjustments?<br />
Then the auditor verifies that the settings <strong>on</strong> the work order match the settings <strong>on</strong> the machine. Good follow- up<br />
questi<strong>on</strong>s for the auditor to ask may be:<br />
Auditor: What do you do if the settings are not <strong>on</strong> the work order?<br />
Auditor: What do you do if you think the settings are wr<strong>on</strong>g?<br />
Auditor: Do you ever change the settings?<br />
Charlie Ch<strong>on</strong>g/ Fi<strong>on</strong> Zhang
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