My Reading on ASQ CQA HB Part III

Part IIIF1
Lead Auditor Functions.
For audits, the lead auditor should apply the following team management techniques:
1. Team member role: The lead auditor ensures that everyone understands his or her assignment before the
audit starts.
2. Team membership: The lead auditor ensures that all team members are aware of the other members, their
assignments, and their contact information. Audit team members should be given time to get acquainted,
such as at a preaudit meeting.
3. Methods and deliverables: The lead auditor should ensure that audit team members understand their
deliverables (completed checklist, records of evidence, written nonconformities, and opportunities for
improvement) and procedures they are to follow.
4. Resources: The lead auditor should provide the necessary resources for the team members, such as forms,
examples, and working papers, and, if necessary, instruct team members on the use of working papers.
5. Leadership: The lead auditor should lead by example, show enthusiasm for other members, and support
and congratulate members for a good job. The lead auditor should ensure that members know where to go
when they need help. He or she should also make sure that assignments are equitable (treat everyone the
same).
6. Work environment and personal needs: The lead auditor should ensure that the audit team member’s work
environment needs are met. If a team member has a personal emergency, the lead auditor must take
action to support the team member.
(Note: The lead auditor should have access to emergency contact information for each auditor.)
7. Good time management: The lead auditor should ensure that the audit starts and ends on time, that team
members are on time for meetings, and that team member requests are responded to.
Charlie Chong/ Fion Zhang