My Reading on ASQ CQA HB Part III
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<strong>Part</strong> <strong>III</strong>D<br />
Communicati<strong>on</strong> Technology<br />
The popularity, advancement, and affordability of electr<strong>on</strong>ic devices have improved the effectiveness of audits.<br />
Auditors do not purchase every new gimmick, but they are c<strong>on</strong>stantly looking for value- added technology that<br />
will make audits more effective and efficient. Specifically, auditors should look for technology that will reduce<br />
audit cycle time, reduce paper, reduce travel costs, reduce physical collecti<strong>on</strong> of audit evidence, and improve<br />
the overall effectiveness of the audit. Here are a few.<br />
Electr<strong>on</strong>ic Mail<br />
Electr<strong>on</strong>ic mail allows auditors to communicate with every<strong>on</strong>e involved in an audit prior to and after the audit. It<br />
is excellent for <strong>on</strong>e- way communicati<strong>on</strong> and is a move toward real- time reporting of deliverables (being more<br />
resp<strong>on</strong>sive). A pers<strong>on</strong> can send and receive messages from any<strong>on</strong>e around the globe. E-mail requires the user<br />
to check his or her mailbox periodically (at least every other day), and it can be used anytime since it is not<br />
limited to business hours. Some cell ph<strong>on</strong>es allow a pers<strong>on</strong> to access his or her e-mail account anywhere there<br />
is internet access. Some programs send a notificati<strong>on</strong> when a message has been received.<br />
Charlie Ch<strong>on</strong>g/ Fi<strong>on</strong> Zhang
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