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FOCUS GROUPS BOOK

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forefront being bonding your group to each other and you, embedding the codes of your<br />

case, shiNing the POV of your parIcipants if needed, and beginning to elicit aZtudes<br />

and Bubba’s blackboard on the topics of your case. Unless you are in one of the rare<br />

states where you will not get a voir dire, it is also an opportunity for you to pracIce. This<br />

is not to say that even if you are in one of the states with no aPorney lead voir dire at<br />

trial, you do not do a voir dire secIon at focus groups. In any venue, remember the<br />

overarching objecIve of focus groups is to determine through repeIIon and tesIng the<br />

jurors that will be good, and bad for your case. Even more importantly in states with no<br />

voir dire at trial, idenIfying by demographics these individuals becomes paramount; voir<br />

dire being how to do that.<br />

6. Role play your presenta6on and how you will ask your ques6ons. What is meant here<br />

is that it is imperaIve you sit and think about the quesIons you are planning to ask, and<br />

anIcipaIng the responses you will be evoking. The quality and content of your<br />

responses will be dictated by the way in which you ask your quesIon. For instance, look<br />

at the below forms of quesIons that could be asked in a medical malpracIce case focus<br />

group voir dire, and the way asking the quesIon evokes a different response:<br />

Op6on 1:<br />

Op6on 2:<br />

Op6on 3:<br />

Please tell us some important things about health care in our society.<br />

Is good health care important in our community?<br />

When did you first learn that good health care was important to society?<br />

The first is open ended, you will get a myriad of responses that may or may not be<br />

helpful, and you will have no control over whether they are in fact going to be helpful to<br />

you. OpIon two is bePer, in that it is more direct. OpIon three is arguably the best way<br />

to ask the quesIon if your goal is to embed and get agreement with the premise that<br />

medical care in this country is paramount in importance. The quesIon assumes the<br />

answer. Think about not only the content of your quesIons, but the way in which you<br />

ask them to tailor the quality and purpose of which you are evoking the responses.<br />

7. Learn how to ask Devil’s Advocate Ques6ons. What do I mean by “devil’s advocate.”<br />

Very simply, the dicIonary defines devil’s advocate as: “A person who expresses a<br />

contenIous opinion in order to provoke debate or test the strength of the opposing<br />

arguments.” It is one thing to evoke the opinions from your focus group, it is another to<br />

then test the strength of those posiIons through devil’s advocate quesIons. But why?<br />

The why is that we need to know if the parIcipants are dead set, heels dug in, 10 out of<br />

10 convinced of the posiIon that they are communicaIng to you, or if they are going to<br />

be swayed once the defense comes in and begins presenIng their case. How to do it is<br />

simple. First, evoke responses on your case topic. Second, ask the group to tell everyone<br />

what “devil’s advocate” means. Third, do just that and play that part, presenIng the<br />

opposing view to whatever the group is communicaIng to you. This oNen means

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