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FOCUS GROUPS BOOK

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4. Did You Have Enough Info To Lean One Way or Another?:<br />

5. Top Facts:<br />

a. It took the pa=ent 5 visits before she got the proper treatment (x5)<br />

b. The doctor didn’t read the radiology report / ignored the radiologist (x4)<br />

c. Not enough tes=ng was done (x3)<br />

d. The doctor didn’t use an eye scope on the pa=ent (x3)<br />

e. If diagnosed properly, her sight could have been saved (x3)<br />

f. A basic eye chart wasn’t used when the pa=ent complained of blurred vision<br />

g. Brain pressure was so bad, it needed to be addressed first before saving vision<br />

h. The pa=ent was not put first (“take two pills and call us in the morning”)<br />

i. The aRorney said the hospitals pay doctors a bonus for seeing as many people as<br />

possible in the ER<br />

j. The aRorney said that the two specialists reviewed the case and recommended<br />

surgery<br />

k. Safety checklist helps plain=ff<br />

l. Happened in North Carolina

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