HD Writer AE for HDC Operating Instructions - Panasonic

Troubleshooting
Symptom Corrective Action
●Since
image data produced with video cameras other than compatible video cameras (→10)
or other software does not have thumbnail folders, they are not displayed.
●The
wrong TV system, NTSC or PAL, may have been selected when the software was
originally installed. Select “About HD Writer AE 1.0” from “ ” at the top right of the main
Thumbnails are not correctly displayed
window, and check the TV system. If the wrong system was selected, you will need to re-
on the importing window.
install the software.
●When
collecting content and recording in BDMV or AVCHD format, scenes processed for
seamless playback may be displayed as a single video in the importing window. (“Seamless
setting during SD, DVD or BD recording”→85)
Editing
Images cannot be edited.
Symptom Corrective Action
Results of editing do not match the
frames I selected.
Images output in MPEG2 format cannot
be handled with DVD-Video production
software.
Other
Only content (video or photos) stored on the computer can be edited or used in media creation.
Import content stored on other media to your computer before use. (→17, 30)
With some types of video content, frames may not match the frames selected during editing.
When 5.1 channel video is exported to MPEG2 format using [Save images in original form], the
aspect ratio is 16:9 and the sound is 5.1 channel. It may not be possible to use this content in
software that does not specifically support this format. In this case, try exporting with [Save as
2-channel audio]. (→39)
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