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equity implications of health sector user fees in tanzania

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expectations. It appears that those who ultimately rema<strong>in</strong> <strong>in</strong> a pre-paid cost-shar<strong>in</strong>g scheme like the<br />

CHF are determ<strong>in</strong>ed by ‘adverse selection’, where people with greater <strong>health</strong> needs rema<strong>in</strong> <strong>in</strong> the<br />

CHF despite other dis<strong>in</strong>centives – like poor quality – to avoid high <strong>health</strong> care costs under the<br />

alternative <strong>fees</strong> for services. Bonu et al (2003) conclude that their f<strong>in</strong>d<strong>in</strong>gs suggest that the current<br />

CHF and <strong>user</strong> fee schemes <strong>in</strong> lower-level <strong>health</strong> facilities <strong>in</strong> Tanzania need to design effective built-<strong>in</strong><br />

mechanisms to protect women, the poor and elderly populations from adverse effects. Similar to<br />

decl<strong>in</strong><strong>in</strong>g <strong>in</strong>stitutional delivery rates observed among poor women after the <strong>in</strong>troduction <strong>of</strong> <strong>user</strong> <strong>fees</strong> <strong>in</strong><br />

higher level facilities, adverse effects might also be observed <strong>in</strong> primary <strong>health</strong> care for the poor on the<br />

<strong>in</strong>troduction <strong>of</strong> CHFs and <strong>user</strong> <strong>fees</strong> <strong>in</strong> lower-level facilities, unless accompanied by effective exemption<br />

and waiver policies. Table 6.4 provides an overview <strong>of</strong> ma<strong>in</strong> f<strong>in</strong>d<strong>in</strong>gs shows that the implementation <strong>of</strong><br />

CHFs, while a positive development, is not without problems.<br />

Table 6.4: Documented CHF f<strong>in</strong>d<strong>in</strong>gs <strong>in</strong> Tanzania<br />

Low CHF<br />

implementation<br />

and enrolment<br />

Management<br />

Affordability<br />

and<br />

will<strong>in</strong>gness to<br />

pay<br />

� The roll-out <strong>of</strong> CHFs to districts has been severely delayed and seems stagnant.<br />

� The CHF enrolment is below the target <strong>of</strong> 60% <strong>of</strong> the district households. The<br />

enrolment ranges between 3-28% with the majority <strong>of</strong> districts report<strong>in</strong>g 5% (as such<br />

contributions have also rema<strong>in</strong>ed low). Reason for the low enrolment seems to be that<br />

households have to pay the premium <strong>of</strong> Tshs. 10,000/= at once. The composition <strong>of</strong><br />

members is a mix <strong>of</strong> less well <strong>of</strong>f and wealthy, lean<strong>in</strong>g to the well <strong>of</strong>f, educated and<br />

middle class s<strong>in</strong>ce civil servants were required to jo<strong>in</strong> as well. The poorest households<br />

do not jo<strong>in</strong>. The CHF <strong>in</strong> this form leads to exclusion <strong>of</strong> the poor.<br />

� Districts are not clear on CHF management. Political <strong>in</strong>terference affects CHF<br />

implementation. District leaders do not fully support the CHF system. Start<strong>in</strong>g up fund<br />

seems <strong>in</strong>adequate. Obta<strong>in</strong><strong>in</strong>g WB match<strong>in</strong>g grant is time-consum<strong>in</strong>g.<br />

� Effective implementation <strong>of</strong> payment schemes requires a strong decentralised<br />

management structure. Mismanagement <strong>of</strong> CHF funds occurred with 27% <strong>of</strong> CHF<br />

implementers. F<strong>in</strong>ancial management systems at WHC and HF level are poor. Delays<br />

have occurred <strong>in</strong> the utilisation <strong>of</strong> collected funds due to delays <strong>in</strong> compil<strong>in</strong>g plans to fit<br />

<strong>in</strong> with the district plann<strong>in</strong>g cycle.<br />

� Communities have little participation <strong>in</strong> the CHF management and fee sett<strong>in</strong>g. The<br />

concept <strong>of</strong> <strong>in</strong>surance is not well understood. Awareness on benefits is low (38%). WHC<br />

plans for CHF face delayed approval and bureaucracy.<br />

� It is estimated that 65% <strong>of</strong> the households have an annual <strong>in</strong>come <strong>of</strong> less then Tshs.50,<br />

000/= per year <strong>in</strong> districts where CHFs are established. On average, 27.5% <strong>in</strong>dicate<br />

they would not be able to afford the premium <strong>of</strong> a CHF card.<br />

� Districts report that 82% <strong>of</strong> the people are will<strong>in</strong>g to pay Tshs. 3,000/= and 62% is<br />

will<strong>in</strong>g to pay Tshs. 5,000/= for a CHF card.<br />

� Availability <strong>of</strong> medical supplies and quality improvement are considered as essential for<br />

will<strong>in</strong>gness to pay a <strong>user</strong> fee or CHF premium. In total 50% <strong>of</strong> patients and <strong>health</strong><br />

workers reported HF improvements (drugs, diagnostic facilities, ma<strong>in</strong>tenance) after<br />

CHF <strong>in</strong>troduction.<br />

Exemptions � Communities are not well aware on the exemption criteria and exemption procedures.<br />

By CHFs. Exemption guidel<strong>in</strong>es are neither well understood nor followed by CHFs.<br />

� Protection <strong>of</strong> the poor is not guaranteed <strong>in</strong> the CHF. A planned scheme to provide<br />

selected households with free CHF cards has not been implemented <strong>in</strong> the 18 months<br />

after the CHF take-<strong>of</strong>f. Together with non-function<strong>in</strong>g <strong>user</strong> fee exemption and waiver<br />

mechanisms, the poor are not protected from the burden <strong>of</strong> the <strong>health</strong> care costs.<br />

Source: Chee et al, 2002, Hutton 2003, Baraldes, et al, 2003, MOH 2003, Bonu, et al, 2003<br />

6.6 Stakeholder Views<br />

6.6.1 General observations from the <strong>in</strong>terviews<br />

Rationale and achievements <strong>of</strong> <strong>user</strong> fee policy objectives<br />

There was general consensus among the <strong>in</strong>terviewed stakeholders on the ma<strong>in</strong> reasons why <strong>user</strong><br />

<strong>fees</strong> were <strong>in</strong>troduced <strong>in</strong> Tanzania: revenue rais<strong>in</strong>g, enhanc<strong>in</strong>g <strong>equity</strong>, reduc<strong>in</strong>g frivolous consumption<br />

and improv<strong>in</strong>g quality <strong>of</strong> care. Few <strong>in</strong>terviewees associated <strong>user</strong> <strong>fees</strong> with poverty reduction as a<br />

rationale for their <strong>in</strong>troduction. Stakeholders’ responses <strong>in</strong>dicate that they f<strong>in</strong>d it very difficult to give a<br />

correct, conclusive statement on the extent to which <strong>user</strong> <strong>fees</strong> have achieved their objectives. Due to<br />

<strong>in</strong>adequate f<strong>in</strong>ancial management systems, there is likely to be a gross over- or understatement <strong>of</strong> the<br />

actual contribution from <strong>user</strong> charges. However, most respondents agreed that <strong>user</strong> <strong>fees</strong> have<br />

contributed significantly to quality improvements <strong>in</strong> some specific areas, such as the availability <strong>of</strong><br />

drugs. However, this was more based on their personal impression then on reliable data.<br />

Equity Implications <strong>of</strong> Health Sector User Fees <strong>in</strong> Tanzania 28

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