AnnuAl REPORT 2011-2012 - Sbs

Program 1.2 – Radio
Objective: Delivering multilingual and multicultural radio services that reflect Australia’s multicultural society.
Deliverables
■ Programs aligned with Australia’s multicultural society and perspective: see pages 28–37.
■ Broadcast in languages other than english: see page 38.
■ unique broadcast hours – analogue services: Target – 15,912; Actual – 15,912.
Key performance indicators
■ Listener and community feedback: see page 64.
■ Audience surveys: see pages 49-50.
■ Percentage of broadcasts in languages other than english: Target – 86%; Actual – 84%
Price of program for the year: $38.258 million.
Program 1.3 – Analogue Transmission and Distribution
Objective: To make SBS analogue television and radio available to all Australians.
Deliverables
■ Maintain availability of analogue signal in line with analogue switch off timetable.
Key performance indicators
■ Measure of fault free transmission time (by fault management system reported daily and monthly, including but not
limited to level of transmitter power): see page 46.
■ Logging and response to viewer calls regarding transmission: see page 46.
■ Aggregate performance measured by availability of analogue signal: Target – 99.50%; Actual – 99.83%.
■ Television population reach for terrestrial services (of remaining analogue service areas): Target – 96.90%; Actual* – 97%.
Price of program for the year: $16.690 million.
Program 1.4 – Digital Television Transmission and Distribution
Objective: To make SBS digital television available to all Australians.
Deliverables
■ Maintaining and improving the availability of SBS’s digital transmissions.
■ extending the reach of SBS’s digital network.
Key performance indicators
■ Measure of fault free transmission time (by fault management system reported daily and monthly, including but not
limited to level of transmitter power): see page 46.
■ Logging and response to viewer calls regarding transmission: see page 46.
■ Aggregate performance measured by availability of digital television signal: Target – 99.86%; Actual – 99.81%.
■ Television population reach for terrestrial services (rest via satellite): Target – 96.7%; Actual – 96.6% (a number of
digital enhanced self-help services are committed to but yet to be rolled out see page 45).
Price of program for the year $67.247 million.
Program 1.5 – Digital Radio Transmission and Distribution
Objective: To make SBS digital radio available to all Australians.
Deliverables
■ To implement Digital Audio Broadcast of SBS radio services (coverage in five mainland capital cities).
Key performance indicators
■ Measure of fault free transmission time (by fault management system reported daily and monthly, including but not
limited to level of transmitter power): see page 46.
■ Logging and response to viewer calls regarding transmission: see page 46.
■ Percentage of Australian population reached by digital radio: Target – 60%; Actual – 63%.
■ Aggregate performance measured by availability of digital radio signal: Target – 99.20%; Actual – 99.97%.
■ Number of services for digital radio: Target – 5; Actual – 5.
Price of program for the year: $1.936 million.
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SBS
* estimate based on figure as at June 2010, prior to analogue services being switched off.