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AnnuAl REPORT 2011-2012 - Sbs

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oRGaNISaTIoN<br />

PEoPlE aND CUlTURE<br />

SBS Culture Project<br />

SbS made a significant investment in strengthening its<br />

culture in the last 12 months. A project team comprising<br />

of 12 executive and next level leaders completed an<br />

analysis of current culture and identified elements that<br />

needed improvement. Following on from this, the SbS<br />

culture Roadmap was created and launched with SbS’s<br />

top 90 leaders and management team in june <strong>2012</strong>.<br />

the Roadmap identifies six initiatives which encourage<br />

everyone within the organisation to build a more<br />

robust ‘One team’ culture, with a related focus on<br />

‘Achievement’. Over the next six months these initiatives<br />

will continue to be rolled out with the next planned<br />

employee Survey at the end of <strong>2012</strong> used to measure<br />

the impact of the Roadmap.<br />

Enterprise agreement <strong>2011</strong><br />

A new enterprise Agreement was negotiated in <strong>2011</strong><br />

to replace the SbS certified Agreement which expired<br />

in November <strong>2011</strong>.<br />

MyCareer@SBS<br />

in keeping with the terms of the <strong>2011</strong> enterprise<br />

Agreement our performance management system,<br />

Mycareer, is now fully operational and all employees have<br />

completed their first full year cycle. the system affords<br />

opportunities for feedback and recognition of good<br />

performance throughout the year and provides a solid<br />

link into the rewards system. the changes achieved in<br />

the <strong>2011</strong> enterprise Agreement to the Mycareer process<br />

support the goal of achieving a high performance team<br />

based culture by rewarding such achievements and<br />

behaviours and not rewarding underperformance.<br />

A job evaluation methodology is being introduced into<br />

SbS in order to help managers assess work value more<br />

effectively. this methodology provides a supporting<br />

structure and contributes to a better understanding of the<br />

dimensions from which jobs are comprised. it will also<br />

assist in recognising good performance and identifying<br />

potential for greater responsibility.<br />

52 SBS<br />

learning@SBS<br />

SbS has launched its first Leadership Development<br />

Program with a pilot group of 15 experienced first<br />

line leaders undertaking a six month learning journey,<br />

focussed on improving people leadership. the program<br />

has been developed to complement existing skills,<br />

as identified by the online assessment process,<br />

‘Manager Ready’.<br />

Learning opportunities for employees are being enriched<br />

through online training modules, delivered from a learning<br />

library. this system allows employees to access training<br />

whenever they wish and this flexibility should, in turn,<br />

increase learning opportunities for shift-workers, who do<br />

not work standard hours. An initial trial has indicated both<br />

interest and positive comment.<br />

Human Resources<br />

SbS has started undertaking a program to bring a greater<br />

focus to people and culture and move to a business<br />

partner model with outsourced payroll and new technology<br />

platform. the project aligns to two SbS core strategies:<br />

capabilities and people.<br />

the program of work improves the focus of the HR<br />

function to a strategically aligned specialist advisory focus<br />

within the organisation. the new model will aim to develop<br />

leadership capability at all levels with further progress<br />

expected in <strong>2012</strong>–13.<br />

SBS Ignite<br />

Processes for assisting new employees joining SbS<br />

remained a priority this year. A total of 170 employees took<br />

part in the ‘Day One New Starter Workshop’, with more<br />

than 90 per cent of participants surveyed indicating their<br />

experience in the induction either excellent or very good.<br />

A ‘New Manager’ process was introduced during the<br />

year, along with a ‘New Manager Pack’, providing support<br />

materials. Our ‘eeO, Harassment and bullying Workshop’<br />

was made available as an online module, making it more<br />

accessible to new starters.

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