SmartStor NS4600 Product Manual - Promise Technology, Inc.

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SmartStor NS4600 Product Manual Chapter 7: PASM, cont. Making Management Settings, cont. Deleting an Email Alert Recipient . . . . . . . . . . . . . . . . . . . . . .161 Upgrading the System Firmware . . . . . . . . . . . . . . . . . . . . . .161 Adding Application Plug-ins . . . . . . . . . . . . . . . . . . . . . . . . . .161 Removing Plug-ins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162 Enabling and Disabling the Buzzer . . . . . . . . . . . . . . . . . . . . .162 Viewing UPS Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163 Setting up a UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163 Setting up System Standby . . . . . . . . . . . . . . . . . . . . . . . . . . .164 Managing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165 Setting System Date and Time . . . . . . . . . . . . . . . . . . . . . . . .165 Adjusting for Daylight Saving Time . . . . . . . . . . . . . . . . . . . . .165 Running the Network Time Protocol . . . . . . . . . . . . . . . . . . . .166 Viewing the Results of NTP Synchronization . . . . . . . . . . . . .166 Rebooting the SmartStor . . . . . . . . . . . . . . . . . . . . . . . . . . . .167 Shutting Down the SmartStor . . . . . . . . . . . . . . . . . . . . . . . . .167 Using PASM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167 Directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167 Restarting the SmartStor . . . . . . . . . . . . . . . . . . . . . . . . . . . .168 Locating the SmartStor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168 Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . .168 Viewing Enclosure Information . . . . . . . . . . . . . . . . . . . . . . . .169 Enabling the Smart Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169 Chapter 8: Technology Background . . . . . . . . . . . . . . . . . . . . . . . .171 Introduction to RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171 RAID 0 – Stripe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172 RAID 1 – Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173 RAID 5 – Block Striping with Distributed Parity . . . . . . . . . . . .174 RAID 10 – Mirror / Stripe . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175 Choosing a RAID Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176 RAID 0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176 RAID 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176 RAID 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177 RAID 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177 Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177 Automatic Rebuilding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178 Partition and Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178 RAID Volume Migration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179 x
xi Contents Chapter 9: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181 Responding to an Audible Alarm . . . . . . . . . . . . . . . . . . . . . . . . . .181 Checking the System Status LED . . . . . . . . . . . . . . . . . . . . . . . . .182 Checking Disk Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182 Replacing a Failed Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .183 Checking RAID Volume Status in PASM . . . . . . . . . . . . . . . . . . . .184 SmartStor Responds to a Critical RAID Volume . . . . . . . . . . .184 Responding to an Invalid RAID Volume . . . . . . . . . . . . . . . . .185 Checking File System Status in PASM . . . . . . . . . . . . . . . . . . . . .186 Rebuilding the File System . . . . . . . . . . . . . . . . . . . . . . . . . . .186 Checking the Event Log in PASM . . . . . . . . . . . . . . . . . . . . . . . . .187 Responding to Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188 Checking Enclosure Status in PASM . . . . . . . . . . . . . . . . . . . . . .191 Solving Network Connection Problems . . . . . . . . . . . . . . . . . . . . .192 Verifying Connections with SmartNAVI . . . . . . . . . . . . . . . . . .194 SmartStor Lockup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195 Checking Your Email Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197 Restoring the Default Password . . . . . . . . . . . . . . . . . . . . . . . . . .197 Resolving a Windows Firewall Issue . . . . . . . . . . . . . . . . . . . . . . .198 Chapter 10: Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201 Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201 Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . .205 Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208 Returning Product For Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . .210 Appendix A: Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213 Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213 Connection Problems After Restart . . . . . . . . . . . . . . . . . . . . . . . .216 Appendix B: Important Information . . . . . . . . . . . . . . . . . . . . . . . . .217 GNU General Public License . . . . . . . . . . . . . . . . . . . . . . . . . . . .217 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219
Page 1 and 2: SMARTSTOR NS4600 Product Manual Ver
Page 3 and 4: Contents Chapter 1: Introduction to
Page 5 and 6: v Contents Chapter 6: SmartNAVI . .
Page 7 and 8: vii Contents Chapter 6: SmartNAVI,
Page 9: ix Contents Chapter 7: PASM, cont.
Page 13 and 14: Chapter 1: Introduction to SmartSto
Page 15 and 16: Specifications 3 Chapter 1: Introdu
Page 17 and 18: Chapter 2: Installation and Setup
Page 19 and 20: Installing Disk Drives 7 Chapter 2:
Page 21 and 22: Installation: Windows To install th
Page 23 and 24: 6. Click the Install button to proc
Page 25 and 26: 4. Click the Next button to begin i
Page 27 and 28: 7. Click the Next button to continu
Page 29 and 30: Setting up the SmartStor 17 Chapter
Page 31 and 32: 19 Chapter 2: Installation and Setu
Page 35 and 36: PASM in your Browser 23 Chapter 2:
Page 39 and 40: The PASM login screen displays. 27
Page 41 and 42: Chapter 3: Connecting to the SmartS
Page 43 and 44: 31 Chapter 3: Connecting to the Sma
Page 47 and 48: On the Linux PC with Graphic Deskto
Page 51 and 52: On the Macintosh Desktop 1. From th
Page 55 and 56: Setting up Windows Printing 43 Chap
Page 61 and 62:
Setting up Macintosh Printing 49 Ch
Page 63 and 64:
Connecting a USB Drive 51 Chapter 3
Page 65 and 66:
53 Chapter 3: Connecting to the Sma
Page 67 and 68:
After a few moments, the plug-in is
Page 69 and 70:
SmartStor 57 Chapter 3: Connecting
Page 71 and 72:
Chapter 4: One Touch Backup • Ena
Page 73 and 74:
61 Chapter 4: One Touch Backup 4. T
Page 75 and 76:
63 Chapter 4: One Touch Backup 5. D
Page 77 and 78:
Viewing Your Backup Files 65 Chapte
Page 79 and 80:
Restoring Backed-up Files 67 Chapte
Page 81 and 82:
Chapter 5: Media Center • Accessi
Page 83 and 84:
Picture Files 71 Chapter 5: Media C
Page 85 and 86:
Click the Play All icon to play all
Page 87 and 88:
Chapter 6: SmartNAVI • Working wi
Page 89 and 90:
Choosing a SmartNAVI Language 77 Ch
Page 91 and 92:
Locking the SmartNAVI Window 79 Cha
Page 93 and 94:
Creating the Default User This feat
Page 95 and 96:
2. Click the User Management icon.
Page 97 and 98:
85 Chapter 6: SmartNAVI To set a qu
Page 99 and 100:
87 Chapter 6: SmartNAVI The RAID vo
Page 101 and 102:
Managing Backups This category incl
Page 103 and 104:
Scheduling a Backup You can schedul
Page 105 and 106:
Deleting a Scheduled Backup 93 Chap
Page 107 and 108:
2. Click the SmartSYNC icon. 3. Cli
Page 109 and 110:
Viewing a List of Share Folders To
Page 111 and 112:
On SmartNAVI To set up a SmartStor
Page 113 and 114:
Advanced Setup 101 Chapter 6: Smart
Page 115 and 116:
Locating the SmartStor This feature
Page 117 and 118:
105 Chapter 6: SmartNAVI 3. Click t
Page 119 and 120:
107 Chapter 6: SmartNAVI 3. Click t
Page 121 and 122:
Managing Downloads This category in
Page 123 and 124:
111 Chapter 6: SmartNAVI To add a s
Page 125 and 126:
5. Click the Open button. Deleting
Page 127 and 128:
115 Chapter 6: SmartNAVI 4. Type a
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117 Chapter 6: SmartNAVI 4. Right-c
Page 131 and 132:
119 Chapter 6: SmartNAVI • To del
Page 133 and 134:
5. Click the album you want to edit
Page 135 and 136:
Chapter 7: PASM • Connecting to P
Page 137 and 138:
PASM in SmartNAVI To log into PASM
Page 139 and 140:
PASM in Bonjour 127 Chapter 7: PASM
Page 141 and 142:
Choosing a Language 129 Chapter 7:
Page 143 and 144:
Step 3 Screen 131 Chapter 7: PASM 1
Page 145 and 146:
2. Click the User Management icon.
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Deleting a Group 135 Chapter 7: PAS
Page 149 and 150:
Managing File & Print Services This
Page 151 and 152:
Setting up UNIX/Linux Access Settin
Page 153 and 154:
Setting up FTP Access Setting up FT
Page 155 and 156:
• Movie - avi, mpg, mpeg, wmv, tt
Page 157 and 158:
5. In the Folder Name field, type a
Page 159 and 160:
Managing RAID Volumes This category
Page 161 and 162:
Designating a Spare Drive If you ha
Page 163 and 164:
Viewing an External USB Drive or Me
Page 165 and 166:
Scheduling a Snapshot Backup 153 Ch
Page 167 and 168:
155 Chapter 7: PASM • Time interv
Page 169 and 170:
• Primary Domain Name Server IP A
Page 171 and 172:
Making Management Settings This cat
Page 173 and 174:
Adding an Email Alert Recipient You
Page 175 and 176:
To disable the buzzer: 1. In the Tr
Page 177 and 178:
Managing the System This category i
Page 179 and 180:
Rebooting the SmartStor 167 Chapter
Page 181 and 182:
Viewing Enclosure Information 169 C
Page 183 and 184:
Chapter 8: Technology Background
Page 185 and 186:
RAID 1 - Mirror 173 Chapter 8: Tech
Page 187 and 188:
RAID 10 - Mirror / Stripe 175 Chapt
Page 189 and 190:
RAID 5 Recommended applications for
Page 191 and 192:
RAID Volume Migration Migration is
Page 193 and 194:
Chapter 9: Troubleshooting • Resp
Page 195 and 196:
Figure 1. SmartStor Disk and System
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185 Chapter 9: Troubleshooting •
Page 199 and 200:
187 Chapter 9: Troubleshooting 5. I
Page 201 and 202:
Reported Event Corrective Action Fi
Page 203 and 204:
Reported Event Corrective Action Mi
Page 205 and 206:
193 Chapter 9: Troubleshooting Netw
Page 207 and 208:
SmartStor Lockup 195 Chapter 9: Tro
Page 209 and 210:
Checking Your Email Inbox 197 Chapt
Page 211 and 212:
199 Chapter 9: Troubleshooting 4. C
Page 213 and 214:
Chapter 10: Support • Frequently
Page 215 and 216:
203 Chapter 10: Support Can I do a
Page 217 and 218:
Contacting Technical Support 205 Ch
Page 219 and 220:
Taiwan E-mail Support e-Support On-
Page 221 and 222:
209 Chapter 10: Support No other do
Page 223 and 224:
211 Chapter 10: Support You are res
Page 225 and 226:
Appendix A: Maintenance • Upgradi
Page 227 and 228:
215 Appendix A: Maintenance It take
Page 229 and 230:
Appendix B: Important Information G
Page 231 and 232:
Index A about this manual 1 action
Page 233 and 234:
E email alert list, view 160 notifi
Page 235 and 236:
mail alerts 197 Main Window, open 7
Page 237 and 238:
permissions share folders 82, 97 Wi
Page 239 and 240:
SmartNAVI, cont. expand RAID volume
show all

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