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SmartStor NS4600 Product Manual - Promise Technology, Inc.

SmartStor NS4600 Product Manual - Promise Technology, Inc.

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<strong>SmartStor</strong> <strong>NS4600</strong> <strong>Product</strong> <strong>Manual</strong><br />

Connection Problems After Restart<br />

If your <strong>SmartStor</strong>’s network settings were set to Obtain an IP address<br />

automatically, your DHCP server might assign a different IP address to the<br />

<strong>SmartStor</strong> when you restart the <strong>SmartStor</strong> after is was shutdown for repairs.<br />

This condition does not apply if you assigned your <strong>SmartStor</strong>’s IP address<br />

manually.<br />

If you experience network drive or printer connection failures, check the<br />

<strong>SmartStor</strong>’s current IP address. See “Finding the <strong>SmartStor</strong>’s IP Address” on<br />

page 22.<br />

If the <strong>SmartStor</strong>’s IP address has changed, your previous network drives and<br />

printer connections will no longer work.<br />

Here are two possible solutions:<br />

• You may be able to reset the <strong>SmartStor</strong>’s IP address manually. See<br />

“Changing the <strong>SmartStor</strong>’s Network Settings” on page 53 or “Making<br />

Network Settings” on page 85.<br />

Note that changing the <strong>SmartStor</strong>’s IP address may cause an IP address<br />

conflict on your network. Check with your Network Administrator before<br />

taking this action.<br />

• If you cannot restore the previous IP address, you must create new network<br />

drives and printer connections. See “Chapter 3: Connecting to the<br />

<strong>SmartStor</strong>” on page 25.<br />

216

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