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SmartStor NS4600 Product Manual - Promise Technology, Inc.

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<strong>SmartStor</strong> <strong>NS4600</strong> <strong>Product</strong> <strong>Manual</strong><br />

Figure 5. The Enclosure Information tab with malfunctions shown<br />

The corrective action you take depends on the nature of the problem:<br />

• If CPU temperature is above specification:<br />

• Be sure there is adequate air flow around the <strong>SmartStor</strong>.<br />

• Be sure the ambient temperature is below 35°C (95°F).<br />

• Check the fan speed.<br />

• If the fan speed is below specification, contact Technical Support. See<br />

page 205.<br />

• If any power status is out-of-specification, contact Technical Support. See<br />

page 205.<br />

Solving Network Connection Problems<br />

Most network connection problems are the result of poor connections.<br />

When the <strong>SmartStor</strong> is fully booted and connected to the network, the Ethernet<br />

Activity LED indicates status and activity:<br />

• Blue – Network link is properly connected<br />

• Flashing Blue – Network Activity<br />

• Dark – No Connection<br />

See Figure 6.<br />

If your <strong>SmartStor</strong> is connected to your network but the Ethernet Activity LED on<br />

your <strong>SmartStor</strong> is dark, check the following items:<br />

• Verify that the switch, hub, or facility network service connection that you are<br />

using is operational.<br />

Switches and hubs have LEDs that light when there is a connection and<br />

flash when there is activity.<br />

192<br />

Overheat icon<br />

Failed fan icon<br />

Out-of-spec<br />

power icon

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