SmartStor NS4600 Product Manual - Promise Technology, Inc.
SmartStor NS4600 Product Manual - Promise Technology, Inc.
SmartStor NS4600 Product Manual - Promise Technology, Inc.
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Appendix A: Maintenance<br />
• Upgrading the Firmware (below)<br />
• Connection Problems After Restart (page 216)<br />
Upgrading the Firmware<br />
Follow this procedure to upgrade the firmware on your <strong>SmartStor</strong>.<br />
Downloading the Firmware Upgrade File<br />
To download the upgrade file:<br />
1. Point your browser to http://www.promise.com/support/support_eng.asp.<br />
2. Download the <strong>NS4600</strong> firmware upgrade file to your PC.<br />
3. Copy the firmware upgrade file from your PC to a folder on the <strong>SmartStor</strong>.<br />
Installing the Firmware Upgrade File<br />
To install the firmware upgrade file:<br />
1. Log into PASM.<br />
2. In the Tree, click the + beside the Management icon.<br />
3. Click the System Upgrade icon.<br />
4. Click the Firmware Upgrade tab.<br />
5. From the Volume dropdown menu, choose the Volume that has the folder<br />
with the firmware image file.<br />
6. From the Folder dropdown menu, choose the Folder that contains the<br />
firmware upgrade file.<br />
7. In the File Name field, type the name of the firmware upgrade file.<br />
Or highlight the file and copy the name, then paste the name into the field.<br />
8. Click the OK button to begin the upgrade.<br />
The upgrade takes about two to three minutes.<br />
When the installation is done, the <strong>SmartStor</strong> reboots automatically. When the<br />
<strong>SmartStor</strong> beeps once, it is ready for use.<br />
213<br />
Warning<br />
Do not disconnect the power or shut down the <strong>SmartStor</strong> while the<br />
upgrade is running!
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