Santam Se perSoonlike poliS WerkSopDraG

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34 UNIT STANDARDS ID UNIT STANDARD TITLE NQF LEVEL CREDITS Core 114943 Describe how to manage workplace relationships 3 2 Core 114985 Core 117133 indicate how different needs lead to the development of different Financial Service products manage own work performance in relation to an organisation’s performance management system 3 4 3 2 Core 113911 Use an electronic system as a tool in a financial services context 3 2 Core 120019 Core 120121 analyse new developments reported in the media that could impact on Short term insurance apply technical knowledge and understanding of the cover provided under a Short term multi-peril insurance policy 4 10 4 5 Core 120128 apply the law of contract to insurance 4 3 Core 119676 apply the skills of customer care in a specific work environment 4 4 Core 13940 Core 120127 Demonstrate knowledge and application of ethical conduct in a business environment Demonstrate knowledge and understanding of issues of compliance or nonactivity that could result in civil or criminal liability in terms of business law 4 4 4 2 Core 120005 Demonstrate knowledge and understanding of personal motor insurance 4 4 Core 120124 Demonstrate knowledge of insurable risk 4 3 Core 117117 Describe standard insurance cover in terms of SaSria 4 4 Core 119265 manage risk in own work environment 4 2 Fundamental 8968 accommodate audience and context needs in oral communication 3 5 Fundamental 8969 interpret and use information from texts 3 5 Fundamental 8973 Use language and communication in occupational learning programmes 3 5 Fundamental 8970 Write texts for a range of communicative contexts 3 5 Fundamental 9015 apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems 4 6 Fundamental 117127 Describe and apply the basic principles of personal income tax 4 3 Fundamental 8974 engage in sustained oral communication and evaluate spoken texts 4 5 Fundamental 117156 interpret basic financial statements 4 4 Fundamental 117158 investigate ways of managing financial risk in own lives 4 5 Fundamental 8975 read analyse and respond to a variety of texts 4 5 Fundamental 9016 represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts 4 4 ID UNIT STANDARD TITLE NQF LEVEL CREDITS Fundamental 8979 Use language and communication in occupational learning programmes 4 5 Fundamental 7468 Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues 4 6 Fundamental 8976 Write for a wide range of contexts 4 5 elective 9302 access information in order to respond to client enquiries in a financial services environment 3 2 elective 117111 apply knowledge of basic accounting principles to financial services 3 4 elective 114941 apply knowledge of Hiv/aiDS to a specific business sector and a workplace 3 4 elective 116966 apply knowledge of self and own situation to manage risks resulting from change in the workplace 3 3 Kopiereg ©Santam Bpk. 2009 Kursuskode: ASSESS – SPP2
elective 13912 elective 114952 elective 113909 apply knowledge of self and team in order to develop a plan to enhance team performance apply problem-solving techniques to make a decision or solve a problem in a real life context Coach a team member in order to enhance individual performance in work environment 3 5 3 2 3 5 elective 9303 Communicate verbally with clients in a financial environment 3 3 elective 12548 elective 12550 elective 12547 elective 119894 Demonstrate ability to use and interpret texts that apply to the role and responsibilities of trustees of retirement Funds Demonstrate knowledge and understanding of the role functions and responsibilities of trustees of medical Schemes Demonstrate knowledge and understanding of the role, functions and duties of trustees of retirement Funds Demonstrate techniques for gathering and presenting fieldwork data 3 4 3 4 3 4 3 3 elective 117130 explain aviation insurance 3 2 elective 114932 explain how to manage diversity in the workplace 3 2 elective 117135 explain insurance transactions specific to lloyd’s of london 3 2 elective 113907 explain the impact of personal wellness on work performance 3 2 elective 114966 explain the types of compulsory statutory insurance in South africa 3 2 elective 114946 identify causes of stress and techniques to manage it in the workplace 3 2 elective 114960 investigate the need to provide financially for own retirement 3 3 elective 117128 investigate the upside and downside business risk in hand held electronic devices. 3 3 elective 114984 manage electronic mail in a business environment 3 2 elective 119915 manage personal expenditure 3 3 elective 114970 manage risk in own life 3 3 elective 117171 manage time effectively to enhance productivity and enable a balanced lifestyle 3 2 elective 114979 operate a computer workstation in a business environment 3 2 elective 119681 ID UNIT STANDARD TITLE NQF LEVEL CREDITS research costs associated with marriage, birth, divorce and death in own circumstances 3 4 elective 114980 Use a presentation package to produce business documents 3 3 elective 114977 Use a spreadsheet package to produce and manage business documents 3 3 elective 114975 Use a web browser in a business environment 3 3 elective 114978 Use a word processing package to produce business documents 3 3 elective 119904 analyse the impact of weather events on selected regions 4 6 elective 120130 apply basic technical knowledge of a light motor vehicle to authorise a claim 4 3 elective 120126 apply basic technical knowledge of a vehicle to authorise a heavy motor vehicle claim 4 5 elective 12154 apply comprehension skills to engage oral texts in a business environment 4 5 elective 12155 apply comprehension skills to engage written texts in a business environment 4 5 elective 117121 elective 117149 apply knowledge and insight into the Short term insurance act (no 53 of 1998) and the accompanying regulations apply knowledge and insight into the statutory cover afforded under the Compensation for occupational injuries and Diseases act, 130 of 1993, as amended (CoiDa) 4 3 4 3 elective 120022 apply knowledge and understanding of personal accident insurance 4 2 Kopiereg ©Santam Bpk. 2009 Kursuskode: ASSESS – SPP2 35
Page 1 and 2: Santam Se perSoonlike poliS WerkSop
Page 3 and 4: INHOUD moDUle 1: alGemeen en HUiSin
Page 5 and 6: ILLUSTRASIE NQK - VLAK 10 9 8 7 6 5
Page 7 and 8: All qualifications and unit standar
Page 9 and 10: Learners employed in Short Term Ins
Page 11 and 12: Electives have been grouped under t
Page 13 and 14: • An official, original NLRD reco
Page 15 and 16: Australia • Australian Qualificat
Page 17 and 18: • • • • • • FNBFSO1B Wo
Page 19 and 20: Communication NVQ - The Key Skills
Page 21 and 22: Facilitate customer or employee und
Page 23 and 24: • AQF: The following standards ha
Page 25 and 26: Commercial lines No correlating sta
Page 27 and 28: • Manage a business offering fina
Page 29 and 30: • Investigative practices and gui
Page 31 and 32: Computer literacy • NVQ: The Key
Page 33: MODERATION OPTIONS This Qualificati
Page 37 and 38: elective 120129 Demonstrate knowled
Page 39 and 40: DIE FASILITEERDER SE ROL 1. Die fas
Page 41 and 42: NASIONALE STANDAARD (*) Die vlak va
Page 43 and 44: APPÈLVORM Aan: Die Assessorsbestuu
Page 45 and 46: UNIT STANDARDS Unit standard title:
Page 47 and 48: Unit standard title: Demonstrate kn
Page 49 and 50: Unit standard title: Demonstrate kn
Page 51 and 52: NO. OUTCOME ASSESSMENT CRITERIA aC3
Page 53 and 54: Unit standard title: Apply technica
Page 55 and 56: ASSESSMENT CONTRACT EJW Copy Qualif
Page 57 and 58: STATEMENT/QUESTION YES/NO Were you
Page 59 and 60: PLAAS ’N GESERTIFISEERDE AFSKRIF
Page 61 and 62: KURSUSINLEIDING Hierdie uitkomsgeba
Page 63 and 64: EVALUASIE VAN ASSESS-SPP2 Evaluasie
Page 65 and 66: MODULE 1: ALGEMEEN EN HUISINHOUD Ja
Page 67 and 68: OPDRAG 1 Met jou besoek aan mnr. X
Page 69 and 70: VRAAG 7 Mnr. X meld dat sy oudste s
Page 71 and 72: • c. Die skedule dateer nege maan
Page 73 and 74: Aanbevelings Kopiereg ©Santam Bpk.
Page 75 and 76: OPDRAG 3 Daar volg vrae ná die vol
Page 77 and 78: Deel (B) (Vervolg) 6. EETKAMER 9. B
Page 79 and 80: VRAAG 3 Van die glasornamente is in
Page 81 and 82: VRAAG 8 Mnr. X se jongste seun is o
Page 83 and 84: VRAAG 10 Mnr. X huur ook ’n woons
Page 85 and 86:
SANTAM SE PERSOONLIKE POLIS AANSOEK
Page 87 and 88:
DEEL 1 - EIENDOMSVERSEKERING HUISIN
Page 89:
NOTAS
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