The Stakeholder Engagement Manual Volume 2 - AccountAbility

THE ANNEXES INCLUDE:
- Jargon buster: A glossary of terms used in the handbook and others that you
might come across.
- A list of further resources, publications and sources of expertise.
THE ACCOMPANYING WEBSITE INCLUDES:
- Printable copies of each section
- Printable and modifi able copies of the blank templates used in the handbook.
Additional resources relating to specifi c industries or approaches, as well as updates
to the handbook, may be made available for download in the future.
If you wish to be kept informed of developments or additions to the
handbook, please send an email with “Subscribe to SE Handbook
Updates” in the subject line to service-enquiries@accountability.org.uk.
We would also appreciate if you could enclose some feedback, information
on your organisation and the purpose you intend to use this handbook for!
HOW TO USE THE HANDBOOK
Th is handbook is designed both to be used for a whole organisation or for
individual projects or processes. You can adapt it to your individual, project specifi c
or organisational needs, by adding additional pages or selecting particular parts to
draw on. Th e templates and tools that can be downloaded from the website www.
accountability.org.uk are modifi able, too.
Th e structure of the handbook outlined above provides guidance around most
major decisions that you will have to make when considering and undertaking
stakeholder engagement. However, in some cases your requirements may be much
less extensive, and it may be better served by consulting just one or two stages of
the handbook, or only some of the tools off ered in them.
Remember that the stages presented in this handbook represent necessary questions
and processes in managing stakeholder engagement, but not a strict cycle of
engagement that must always be followed sequentially before you can start
engaging with stakeholders. It may well be necessary to carry out several of the
described activities at the same time, or to return to ‘previous’ steps in order to
clarify or reconsider.
THE PRACTITIONER'S HANDBOOK ON STAKEHOLDER ENGAGEMENT | 13