15.07.2013 Views

The Stakeholder Engagement Manual Volume 2 - AccountAbility

The Stakeholder Engagement Manual Volume 2 - AccountAbility

The Stakeholder Engagement Manual Volume 2 - AccountAbility

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

Analyse and Plan<br />

STAGE 2<br />

PURPOSE<br />

Th e aim of this Stage is to collect information and develop a plan of action<br />

based on your strategic engagement priorities and current abilities.<br />

Th ere is always an element of ‘learning on the job’ and opportunism with<br />

stakeholder engagement. Companies often start engaging with stakeholders they<br />

already know well, and then start talking to others outside of their traditional<br />

comfort zone. Others start by responding to a particular crisis or opportunity.<br />

Th e stakeholder engagement process itself is a learning cycle as both the company<br />

and its stakeholders learn more about each other’s motivations, ways of working<br />

and spheres of infl uence.<br />

However, this does not mean that stakeholder engagement cannot and should<br />

not be planned in the same way that other business activities are planned.<br />

Without good planning stakeholder engagement processes are unlikely to<br />

deliver where it counts for the business. Instead it may end in disappointment,<br />

recriminations and damaged relationships with the people that you have already<br />

recognised as essential to your organisation’s success<br />

THE PRACTITIONER'S HANDBOOK ON STAKEHOLDER ENGAGEMENT | 49

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!