The Stakeholder Engagement Manual Volume 2 - AccountAbility

Novozymes’ Social Responsibility Policy
STAGE 3
“The Danish biotech company Novozymes will work to continuously improve our social performance. We will set ambitious objectives
and integrate social and human rights considerations into our daily business. We will identify and focus our efforts on issues most
relevant to us at an individual, national, regional and global level in order to make a positive difference.
We are all responsible for identifying and assessing areas and issues where our social performance can be improved -
and act upon it.
In our daily work we must all be aware of our social responsibilities, follow best practices and respect each other.
We must always listen to the social responsibility concerns of our stakeholders and respond openly. We will have close
relations to the communities where we operate and act as a good corporate citizen.
We will constantly challenge ourselves to improve our social performance and meet the local and global objectives.
We must ensure that we all have equal opportunities to grow and fully unlock our potential in a non-discriminatory
environment.
We will respect basic human rights and labour standards by monitoring our own performance and collaborate with our
suppliers and subcontractors to promote a socially responsible behaviour.
We will do our utmost to ensure that our business practices are open and honest.
We will seek partners with core values matching ours.
When we develop new products we will consider the social impact.
Product safety is a major priority - from development to customer application. We will not sell products that to our
knowledge will be used in a way that violate safety and regulatory requirements.
We will report openly and honestly on our social performance on a regular basis.”
Newmont Mining Corporation’s 5 Star Rating System to Assess Community and External Relations
The US gold mining company has a ‘5 Star’ rating system for assessing community and external relations, from the top management
down to site level. The 31 management system elements and aspects assessed with this rating system include:
Leadership & Commitment;
Objectives, targets, KPIs and Improvement Programmes;
Internal Communication and Consultation;
Stakeholder Engagement & Communication;
Risk management;
Training, competency & awareness;
Performance monitoring, measurement & reporting; and
Human Rights awareness
Each of the elements is illustrated with a defi nition of fi ve different levels of achievement – detailing what is required from management
and staff in order to perform well regarding the element/aspect. This serves to provide effective guidance, and – in combination with
internal and external assurance procedures – also enables continuous performance monitoring and improvement.
THE PRACTITIONER'S HANDBOOK ON STAKEHOLDER ENGAGEMENT | 83