The Stakeholder Engagement Manual Volume 2 - AccountAbility
The Stakeholder Engagement Manual Volume 2 - AccountAbility
The Stakeholder Engagement Manual Volume 2 - AccountAbility
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From Words to Action<br />
Th e <strong>Stakeholder</strong> <strong>Engagement</strong> <strong>Manual</strong><br />
THE STAKEHOLDER ENGAGEMENT MANUAL<br />
VOLUME 2: THE PRACTITIONER'S HANDBOOK ON STAKEHOLDER ENGAGEMENT<br />
<strong>AccountAbility</strong>, the United Nations Environment Programme, and <strong>Stakeholder</strong> Research Associates<br />
By <strong>AccountAbility</strong>:<br />
Thomas Krick<br />
Maya Forstater<br />
Philip Monaghan<br />
Maria Sillanpää<br />
With contributions from:<br />
Cornis van der Lugt (United Nations Environment Programme)<br />
Katharine Partridge, Charles Jackson, Asaf Zohar (<strong>Stakeholder</strong> Research Associates)<br />
STAGE 5<br />
Acknowledgements:<br />
<strong>The</strong> authors are grateful to the members of the review panel, who oversaw the development of this handbook:<br />
Abra Brynne (International Social and Environmental Accreditation and Labelling (ISEAL) Alliance),<br />
Ambreen Waheed (Responsible Business Initiative Pakistan), Claus Frier (Novozymes), David Kingma (British American Tobacco),<br />
David Shandler (Commonground), Ed Freeman (Olsson Center for Applied Ethics, University of Virginia),<br />
Esther Trujillo Gimenez (Telefónica), Eva Beresford (<strong>The</strong> Environment Council UK), Gavin Andersson (Keystone),<br />
Harriet Eisner (Amicus Union), Ivar Oellingrath (Norsk Hydro), Jayanti Durai & Anne Pattberg (<strong>The</strong> Camelot Group),<br />
Jayn Harding (FTSE4Good), Kavita Prakash-Mani (SustainAbility), Lucianne Verweij (Philips),<br />
Marina Liborakina (Unifi ed Energy Systems of Russia), Nathalie Ledrich (Services Industriels de Geneve),<br />
Oliver Greenfi eld (Worldwide Fund for Nature), Peter Croal (Southern African Institute for Environmental Assessment),<br />
Sean Ansett (Gap Inc.), Stacey Smith (Business for Social Responsibility)<br />
Victor Tharage (Department of Environmental Affairs and Tourism in South Africa)<br />
Many other people and organisations contributed to the development of this handbook, for a full list please see the appendix.<br />
First Edition October 2005<br />
ISBN 1 901693 220<br />
Copyright 2005: <strong>AccountAbility</strong>, United Nations Environment Programme, <strong>Stakeholder</strong> Research Associates Canada Inc.<br />
This publication may be reproduced in whole or in part and in any form for educational or non-profi t purposes without special permission<br />
from the copyright holders, provided acknowledgment of the source is made. No use of this publication may be made for resale or for<br />
any other commercial purpose whatsoever without prior permission in writing from the copyright holders. Designations employed and<br />
the presentation of material in this publication do not imply the expression of any opinion whatsoever on the part of UNEP concerning<br />
the legal status of any country, territory, city or area or of its frontiers or boundaries. Moreover, the views expressed do not necessarily<br />
represent the decision or the stated policy of UNEP nor does citing of trade names or commercial processes constitute endorsement.<br />
PDF versions of this report are available at: www.accountability.org.uk, www.<strong>Stakeholder</strong>Research.com, www.uneptie.org<br />
THE PRACTITIONER'S HANDBOOK ON STAKEHOLDER ENGAGEMENT | 3
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