ADMINISTRATOR'S GUIDE TO TWEN - Westlaw

MODERATING A SESSION
70 Incorporating TWEN Into Your Classroom Lectures
To moderate a live discussion, complete these steps:
1. On the Live Discussion page, click the title of a live discussion to sign in to the session.
2. You can use two windows to manage your session:
Window Description
Moderator The Moderator window lets you review and approve messages before they are
posted to the live discussion.
For more information, see “Using the Moderator Window” below.
Chat The chat window is similar to the chat window that other participants see. However,
you can remove participants from the session and perform other administrative
tasks.
For more information, see “Using the Chat Window to Manage a Session” below.
USING THE MODERATOR WINDOW
Use the Moderator window to review and approve the messages that participants submit to a live
discussion. To manage the live discussion postings, complete these steps:
1. Review the messages that appear at the top of the Moderator window.
2. To approve a message so that other participants can view it, select the message and click Pass and
Send.
3. To approve all future messages, select the Pass All Messages check box. When a participant
submits a message, it is automatically displayed in the Chat window.
4. You can delete a message so that other participants never view it in the live discussion. Select the
message and click Delete.
Note The participant that submitted the message is not notified when you delete the message.
5. You can post a message to the live discussion. Type the message in the Send Message box and click
Send.
6. When you have finished the live discussion, click Close to close the Moderator window and return
to the Chat window.
USING THE CHAT WINDOW TO MANAGE A SESSION
As the moderator, you can use the chat window to remove or restrict users. You can also send messages
and perform other tasks.
1. In the left frame of the chat window, you can view the messages that participants have posted
during this session. In the right frame, you can see which students or faculty members have signed
in to the live discussion.
2. To remove a participant from the live discussion, select the name in the right frame and click Kick.
3. You can prevent a participant from submitting messages to the live discussion.
• Select the name in the right frame and click Silence.
• The participant will be able to view the live discussion but will not be able to submit messages.
• To reinstate the participant so he or she can submit messages, select the name and click Talk.
4. You can use the Push Page feature to open a Web page on each participant’s computer. For
example, you might want students to view a government agency Web site, such as www.sec.gov or
www.ftc.gov.